Craig Dangerfield
Brisbane,Australia
Summary
Experienced Employee Relations leader with a passion for inspiring others through strong business acumen, interpersonal skills, and innovative thinking. Specialized in providing timely advice to stakeholders on complex workplace matters, including legislative compliance, performance management, and union relations. Dedicated to building leader capability, stakeholder engagement, and achieving positive outcomes. Possessing strong leadership qualities and a collaborative approach, eager to learn and adapt in a dynamic environment. Familiar with project management principles and adept at quickly mastering new software and technologies. Excited to utilize and enhance skills in scheduling and resource management within the desired position role. Professional leader skilled in strategic planning, project management, and operational oversight. Adept at fostering team collaboration, driving results, and adapting to evolving needs. Expertise in resource allocation, safety protocols, and stakeholder communication. Known for reliability, problem-solving abilities, and strong focus on achieving organizational goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Superintendent, Human Resources
Townsville Logistics
01.2024 - Current
- Supporting key employee relations initiatives across the Korea Zinc Australia group across Townsville Logistics, Townsville Marine Logistics, Sun Metal Zinc refinery, and Ark Energy (BNE based).
- Provide technical and strategic advice to senior leaders, including complex people matters, Enterprise Agreements, policy development, recruitment, capability, organisational structure, and engagement.
- Develop and implement key deliverables including Code of Conduct, attraction and retention strategy and leader development programs.
- Right of Entry & Union stakeholder engagement and management (MUA, TWU)
Principal Employee Relations Partner
City of Moreton Bay
01.2023 - Current
- Partner with senior leaders, People, Culture & Safety (PCS) leadership team & business partners to support, educate, and provide expert advice on a broad range of employment and industrial relations matters.
- Lead and finalise MBRC EBA negotiations. Develop and deliver employee consultation plan (toolbox meeting, webinars, FAQs, and leader briefings). Make application in the Queensland Industrial Relations Commission (QIRC) and represent MBRC at conference seeking certification (EBA5 certified July 2023).
- Act as the employer representative externally at QIRC defending unfair dismissal, industrial disputes and general protections application brought by unions and employees.
- Engage with key stakeholder ensuring implementation and ongoing EBA and legislative compliance including remediation.
- Lead complex investigations workplace investigations in line with EBA dispute resolution requirements and MBRC grievance procedure. Undertake disciplinary processes and deliver outcomes including formal warnings and termination.
- Investigate, interpret, and provide expert advice on a wide range of employee related matters, and legislative and industrial agreement issues (including redundancy) across multiple jurisdictions (State and Federal).
Human Resources Business Partner
McKenzie Aged Care Group
07.2022 - Current
- HR business partnering support to some of the most committed facility leadership teams in aged care including Facility Manager, Clinical Care Manager and Hospitality Manager.
- Workforce capacity, recruitment, engagement, and sector retention strategies.
- Conduct and performance management and workplace investigations in line with Aged Care Quality and Safety Commission, Aged Care Quality Standards & Serious Incident Response Scheme along with MACG HR frameworks.
- Enterprise Bargaining Agreement negotiations with union delegates. Ensure compliance to FWC framework, draft log of claim, analysis, costing and business stakeholder engagement.
- Prepare and present regulatory responses to the Aged Care Quality & Safety Commission in respect to Stand 7 (Human Resources) for facility reaccreditation.
People and Culture Consultant
Suncorp
01.2019 - 07.2022
- A trusted People & Consultant support leaders across the Suncorp Group of brands nationally.
- Providing advice to leaders and stakeholders regarding industrial relations, performance management, conduct, complaints, return to work, terminations, and contract management.
- Lead investigations raised under Suncorp’s Enterprise Agreement grievance provisions, Whistleblower policy and complaints and investigation guidelines regarding reportable conduct, bullying, sexual harassment, and inappropriate behaviour.
- Management of the employee life cycle from on-boarding to cessation of employment.
- Deliver proactive education sessions to front-line leaders on performance management, conduct, safety & wellbeing, probation and managing difficult conversations.
Fair Work Inspector
Fair Work Ombudsman
09.2007 - 12.2018
- Undertake high level complex and sensitive investigations of alleged contraventions of the Fair Work Act 2009.
- Expert interpretation & application of industrial law with specialist knowledge of sham-contracting, adverse action, industrial action, discrimination, bullying & harassment & dispute resolution.
- Gathering and analysis of evidence followed by application of applicable industrial instruments & the pursuit of appropriate enforcement outcomes.
- Engagement and liaison with industry stakeholders, employer associations, employees, employers, and unions through procurement of intelligence relating to investigative activities.
- Educational facilitated sessions to employers to ensure compliance with Commonwealth workplace laws.
- Conducting recorded investigative interviews & preparation of legal briefs for Departmental legal action against alleged wrong doers.
- Negotiate and deliver enforcement outcomes to wrongdoers (employers) including Infringement Notices, Compliance Notices and Enforceable Undertakings.
- Management of a demanding case load with competing priorities.
- Recruitment of talent and lead teams of Fair Work Inspectors undertaking workplace investigations and proactive audits ensuring compliance through education and enforcement.
Group Fitness Instructor Qualified
Workout Indooroopilly
01.2002 - 12.2012
- Beginning career in YMCA centres Melbourne – Pool lifeguard, duty manager, gym instructor, group fitness classes & school & community programs. Continued working at various Brisbane clubs with Goodlife, Fitness first, Fernwood and Livingwell.
- Teach between 5 and 15 group fitness classes per week including Spin, Aquarobics, BodyPump, BodyBalance, BodyAttack & RPM.
- Manage the group fitness program at Livingwell Carindale (Fitness first) – up to 60 classes per week. Schedule class times and instructor scheduling, recruit and train instructors, equipment purchases and maintenance.
- Connect with people of all fitness abilities and diverse backgrounds while drawing on my own active lifestyle and energetic ability to bring fun to a workout and provide a memorable customer experience.
- Focused results driving higher membership and retention and importantly the wellbeing, fitness, and health (safely) of club members.
- Continued to instruct part time while starting my career in industrial relations as a Fair Work Inspector.
Education
Certificate IV - Government Investigations
Australian Forensic Services
12.2010
Skills
- Workplace Investigations
- Performance Management
- Return to Work Coordination
- Written Communication
- Verbal Communication
- Industrial Relations Commission attendance for employer
- Industrial Relations
- Employee Relations
- Employment Law
- EBA Negotiations
- Conduct Management
- HR Strategy
- Fair Work ACT
- Organisation Structure
Certification
Drivers Licence, 06/01/20, 06/01/25
Timeline
Superintendent, Human Resources
Townsville Logistics
01.2024 - Current
Principal Employee Relations Partner
City of Moreton Bay
01.2023 - Current
Human Resources Business Partner
McKenzie Aged Care Group
07.2022 - Current
People and Culture Consultant
Suncorp
01.2019 - 07.2022
Fair Work Inspector
Fair Work Ombudsman
09.2007 - 12.2018
Group Fitness Instructor Qualified
Workout Indooroopilly
01.2002 - 12.2012
Certificate IV - Government Investigations
Australian Forensic Services
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