Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Craig Dykes

Berwick,VIC

Summary

Dynamic sales and marketing leader with a proven track record of driving revenue growth, notably achieving a $2 million portfolio for DMC Group within three years. Expert in developing strategic marketing initiatives and fostering client relationships across demographics. Skilled multitasker and team player, adept in brand management and network building.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Patron Services

Melbourne Olympic Park / Spark Event Management
2021.11 - Current

• Various roles at Victoria's premium venue's and events including the Formula 1 Grand Prix, Moto GP and Australian Open

  • Roles include customer service, ticketing, monitoring crowd behaviour, and providing directions, venue, and event information to ensure guests have an amazing experience


Senior Account Manager

DMC Group
2016.02 - Current

• Develop an education-based client portfolio from 0 to $ 2 million dollars in revenue in 3 years

• Led, developed and managed several Independent and Catholic Schools arrest declining student numbers via various identification of issues and marketing activities

• Led, developed and managed several Independent and Catholic Schools to improve student numbers via research, writing and implementing marketing strategies

• Manage market research campaigns to identify areas of concern including demographics, subject offerings, competitor analysis and prospective student drivers

• Led, developed and managed communication activities for current students and alumni

• Manage all facets of production from the creative through to distribution of all marketing stimulus including above and below the line products

• Assist in developing online tools such as websites, SEO products, social media and enquiry tracking tools and databases • Manage photoshoots including still, drone and augmented reality products

• Manage the production and installation of signage to support brand initiatives

• Manage the production both locally and internationally of products to support branding such as uniforms and promotional products.

Print and Promotional Products Specialist

Officeworks
2014.10 - 2016.01

• Develop a supplied client base to suit the ideal product and service demographics of Officeworks

• Support the Office Products team via the introduction of print and related products to their client base

• Meet monthly / yearly sales and margin targets

• Embrace a retail focus by building relationships with store networks

• Utilise and maintain Officeworks CRM tool Salesforce

• Develop and present a monthly / quarterly / yearly Business Plan • Achieve set KPI’s such as call targets.

Business Development Manager

Mystique Sustainable Print
2012.03 - 2014.10

• Develop a client base from $ 0 start up to suit the ideal product and service demographics of Mystique with an agreed Nett Profit • Develop, implement and manage a sales strategy in order to achieve the agreed budget requirements

• Research and implement new client attraction strategies

• Manage a portfolio of clients in terms of product development, project management and relationship development to ensure maximum expenditure is extracted

• Project manage products produced for the client base both internally and externally of the organisation

• Present to all levels within a client new ideas and concepts that will improve their business utilising our products and services

• Assist other sales staff with their presentations

• Identify and respond to tenders that best suit the product and service mix of Mystique

  • Generated new business with marketing initiatives and strategic plans.

Education

Bachelor of Business - Marketing

Monash University
Melbourne, VIC

Skills

  • Sales Professional
  • Marketer
  • Brand Manager
  • Team Player
  • Multitasker
  • Ability to work with all demographics
  • Networker
  • Leadership skills

Certification

  • Working With Children Accreditation
  • Responsible Serving of Alcohol

Timeline

Patron Services

Melbourne Olympic Park / Spark Event Management
2021.11 - Current

Senior Account Manager

DMC Group
2016.02 - Current

Print and Promotional Products Specialist

Officeworks
2014.10 - 2016.01

Business Development Manager

Mystique Sustainable Print
2012.03 - 2014.10

Bachelor of Business - Marketing

Monash University
  • Working With Children Accreditation
  • Responsible Serving of Alcohol
Craig Dykes