Summary
Overview
Work History
Education
Skills
Activities
References
Timeline
Generic

Craig Griffiths

Churchill,VIC

Summary

Hardworking Train Conductor offering 2+ years of related experience and strong desire to make positive impact on business operations through skilled service and knowledgeable leadership. Talented communicator, organizer and problem-solver. Desiring fast-paced position at Vline.

Overview

36
36
years of professional experience

Work History

Train Conductor

Vline
05.2022 - Current
  • Assisted in emergency situations by providing first aid or coordinating response efforts when necessary.
  • Checked tickets and passenger information to verify payment, destinations and special considerations.
  • Ensured accurate ticket collection and fare enforcement, optimizing revenue for the company.
  • Participated in ongoing training programs to stay current with industry best practices and regulatory changes.
  • Made public announcements on routes and delays.
  • Communicated through various methods to conduct train movement.
  • Provided timely updates to passengers regarding schedule changes or delays, ensuring their satisfaction during travel interruptions.

Security Supervisor - Night Shift

SECUREcorp
02.2018 - 04.2022
  • Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Monitored and maintained CCTV and access control systems to protect personnel and assets.
  • Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Cultivated relationships with external security vendors to make additional security resources available if necessary.

Building Attendant/ Security

MSS SECURITY
01.2014 - 07.2019
  • Working with Federation University site at Berwick Campus in the role of Building Attendant and Security.

Security Control Room Operator Team Leader

Secure Corp
02.2010 - 02.2014
  • Operating of Cardax Access and security passes
  • Assisting General public, contractors and council staff.

Security Control Room Operator

Wilson Security
01.2008 - 01.2010
  • Increased security present for the staff and the travelling public
  • Managed to assist the public with travelling information and first aid when required
  • To assist V/line staff and Metro staff when requested.

Taxi Driver

Griffith City Taxi Service
01.2001 - 01.2005
  • Provide a safe and secure form of transport for the public
  • Cash handling and Eftpos card use
  • Provide information to the travelling public.

Station Officer I Station Assistant

01.1988 - 01.1999
  • Customer Service / Cash Handling
  • Provide information to the general public
  • Provide announcements and ticket sale.

Education

Kingsbury Technical School
Kingsbury, Vic

Skills

  • Customer Service
  • Security Supervising/ Guarding
  • Fire Fighting / Operations
  • Transport Roles
  • Teamwork and Collaboration
  • Active Listening
  • Assisting customers
  • Interpersonal Communication
  • Decision-Making

Activities

  • 25 years Service Medal - Country Fire Authority
  • National Emergency Service Medal - Country Fire Authority
  • National Medal
  • Volunteer Firefighter CFA - Churchill and Group Communications Officer & Group Community Safety Co-Ord - Merton Group

References

  • Dr Sisra Colombage, Senior Lecturer, Federation University, 5122 6644
  • Ms Anna Vagias, Manager Organisational Development and Performance, Federation University, 5327 9207 or 0412 513 306
  • Mr Tim Wong, Facilities Co -Ord, Federation University, 0439 782 016

Timeline

Train Conductor

Vline
05.2022 - Current

Security Supervisor - Night Shift

SECUREcorp
02.2018 - 04.2022

Building Attendant/ Security

MSS SECURITY
01.2014 - 07.2019

Security Control Room Operator Team Leader

Secure Corp
02.2010 - 02.2014

Security Control Room Operator

Wilson Security
01.2008 - 01.2010

Taxi Driver

Griffith City Taxi Service
01.2001 - 01.2005

Station Officer I Station Assistant

01.1988 - 01.1999

Kingsbury Technical School

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Craig Griffiths