Craig Hames
Gold Coast ,Qld
Summary
Dynamic security and investigation professional with proven expertise in risk management and fraud prevention honed at NZ Police. Skilled in leading high-stakes investigations and developing comprehensive security protocols. Demonstrates exceptional investigation techniques and team leadership, ensuring safety and compliance. Achieved significant reductions in security incidents through strategic risk mitigation and advanced training methods.
Overview
46
46
years of professional experience
1
1
Certification
Work History
Risk Security Manager
Lloyds Auctioneers and valuers
Gold Coast, Queensland
03.2014 - Current
- Met safety protocols by providing 24-hour armed internal security for multiple events while monitoring security equipment and operational logbooks to control building access.
- Collaborated with stakeholders to develop business continuity and disaster recovery plans.
- Managed staff schedules for shifts and events to minimize overtime costs.
- Created and rolled out budget for security department.
- Demonstrated public safety dedication by patrolling community events.
- Developed and implemented training methods to promote improved officer performance.
- Developed and maintained a comprehensive security manual as a reference for all security protocols and procedures.
- Performed bi-weekly payroll, set schedules, and dealt with rule infractions.
- Analyzed security bulletins, gathering information on software vulnerabilities and patches.
- Conducted testing of software and systems to ensure quality and reliability.
- Managed a team of Security Officers responsible for monitoring CCTV cameras and responding to alarms.
- Patrolled sites on foot and by vehicle to provide visible deterrence to criminals.
Licensed Private Investigator
Self
Christchurch/ Gold Coast, NZ/ Queensland
12.1996 - Current
- Performed assignments within investigative scope of competency to meet client needs.
- Assisted law enforcement agents in analyzing information available on crime suspects.
- Developed relationships with informants who provided valuable leads or tips about cases being investigated.
- Prepared case summaries highlighting investigated findings.
- Maintained records of all investigative activities including notes, photographs, audio recordings, video recordings and other documents.
- Videotaped suspect's daily activities.
- Examined candidate files for hiring firms to discover criminal, family and work history.
- Conducted undercover assignments as needed for client cases.
- Interviewed witnesses, family members and acquaintances of crime suspects and victims.
- Conducted research for insurance claims to expose stolen funds and fraudulent claims.
- Used binoculars and still and video cameras to obtain evidence for cases.
- Researched public records.
- Went undercover in disguises to gather additional evidence.
- Reviewed gathered information to assess or detect issues.
- Gathered proof of activities through video recordings, photographs, and statements.
- Testified in court trials to present evidence as expert witness.
- Identified suspects' locations and hideouts and informed appropriate personnel.
- Produced timely and accurate reports about findings.
- Compiled detailed investigative reports with findings, conclusions and recommendations.
- Conducted surveillance operations to track the activities of suspected individuals.
- Adhered to all applicable laws while conducting investigations.
- Performed background checks on potential employees or customers as requested by clients.
- Assisted attorneys and lawyers in criminal and civil cases with suspect investigations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked effectively in team environments to make the workplace more productive.
Police Detective
NZ Police
Christchurch, Canterbury NZ
03.1979 - 12.1996
- Eliminated process discrepancies by accurately investigating organized crime, homicide, fraud and other major crime cases while preparing, submitting, and aiding district attorney prosecution cases.
- Interviewed witnesses and persons of interest to gather statements for use in criminal investigations.
- Interviewed suspects, informants, and witnesses to gain clearer picture of criminal acts and collect statements.
- Obtained and executed search and arrest warrants in full compliance with legal protections.
- Managed surveillance of individuals, specific properties and events.
- Produced and submitted accurate and detailed reports to complete files and support criminal cases.
- Developed strategies for apprehending suspects involved in criminal cases.
- Assessed risk factors associated with potential threats to public safety.
- Created detailed reports documenting investigations and findings.
- Documented facts and statements gathered from complainants, witnesses and accused persons.
- Bagged evidence carefully and verified submission to proper department.
- Reported results of investigations with written observations and photographs, and produced final reports.
- Served warrants for individuals and property searches.
- Mitigated risk, accurately analyzing, and evaluating criminal information while processing crime scenes.
- Investigated and documented criminal activity, including interviewing witnesses and suspects.
- Interpreted legal statutes related to criminal offenses.
- Collected fingerprints at crime scenes using specialized techniques.
- Offered advice, guidance and leadership to junior detectives.
- Delivered maximum levels of accuracy when conducting stationary and mobile surveillance on investigatory individuals.
- Testified under oath in administrative hearings and criminal court cases.
- Participated in joint task forces focused on organized crime activities.
- Managed investigations and prepared criminal cases for court.
- Gathered evidence from crime scenes and secured it for later analysis.
- Attended training sessions on new investigative techniques or technologies.
- Photographed narcotic purchase transactions to compile evidence and protect undercover investigators.
- Conducted surveillance operations to monitor suspect activities.
- Testified in court cases to back up case evidence and detail timelines.
- Followed up on leads provided by informants and other sources of information.
- Developed search warrants to gain access to premises or persons of interest.
- Participated in undercover operations targeting illegal activities.
- Consulted with prosecutors regarding the development of criminal cases.
- Maintained security systems used in storing sensitive evidence material.
- Analyzed complex data sets to identify patterns that could indicate criminal activity.
- Sought out witnesses to obtain information about identifiable violations of local, state or federal statutes.
- Reviewed case files, records, police reports, medical examiner reports, and other investigative documents.
- Managed crime scene investigations by collecting evidence, performing fingerprinting and taking videos and photos of scenes.
- Trained and mentored field investigators and worked with team lead to identify skills, problem areas, and opportunities for staff development and improvement.
- Prepared detailed reports and affidavits for courts by obtaining information through physical surveillance and thorough investigations.
- Conducted investigations of suspects and interviewed witnesses to obtain statements.
- Evaluated the credibility of witnesses and suspects during interviews.
- Collaborated with other law enforcement agencies to coordinate investigations.
- Secured evidence from crime scenes, bodies, and secondary locations, carefully following sound evidentiary practices and chain of custody requirements.
- Conducted covert, undercover investigations to uncover ongoing crimes and crimes in progress.
Education
High School Diploma -
Greymouth High School
Greymouth NZ11-1977
Skills
- Daily status reports
- Security screening
- Company risk management
- Company risk mitigation
- Safety and security regulations
- Security officer development
- Safety and security procedures
- Incident response
- General security
- Access control management
- Security officer training
- CCTV monitoring
- Intrusion detection
- Identity management
- Threat analysis
- Fraud prevention
- Compliance management
- Investigation techniques
- Incident reports
- Accident prevention
- Safety training
- Workplace inspections
- Incident investigation
- Hazard identification
Affiliations
- Enjoy sports
- Golf
- Rugby
- Dining out with family
Accomplishments
- Detective qualification
- Diploma in Policing
- Commissioners commendation (undercover work) .
- Senior Investigator (running undercover operations )
Certification
- Detective qualification
- Sergeant exams
- Private investigation licence (NZ and Australia)
- Fraud examiner
Languages
English
Professional
References
References available upon request.
Timeline
Risk Security Manager
Lloyds Auctioneers and valuers
03.2014 - Current
Licensed Private Investigator
Self
12.1996 - Current
Police Detective
NZ Police
03.1979 - 12.1996
High School Diploma -
Greymouth High School
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