Craig Harris
Unley,SA
Summary
Self-motivated and enthusiastic individual with over 20 years of experience in customer service. Seeking to secure a position within a Recruitment Consultant role with the desire to build strong interpersonal skills.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Recruitment Consultant
WISE Employment
Current - Current
- Creating partnerships with major companies
- KPIs monthly with gaining approx
- 5 job seekers into employment per month out of target 8
- Matching job seekers into training to further their skills to benefit Industry Partners business
- Actively reverse market
- Maintain knowledge on State and Federal funding available
- Collaborate with Employment Consultants to provision work attire, clearances, and other work-related items are purchased for job seekers
- Completing employment outcomes
- Hosting employment days with key Industry Partners for the job seekers to engage with
- Holding Retail Sessions in my assigned ESA 3 per Month.
Industry Specialist Consultant
Status Employment
01.2023 - 08.2023
- Creating partnerships with major companies (OTR, SACARE, KT3)
- Exceeding KPIs monthly with gaining approx
- 17 job seekers into employment per month
- Matching job seekers into training to further their skills to benefit Industry Partners business
- Actively reverse market
- Maintain knowledge on State and Federal funding available
- Collaborate with Employment Consultants to provision work attire, clearances, and other work-related items are purchased for job seekers
- Completing employment outcomes
- Hosting employment days with key Industry Partners for the job seekers to engage with
- Mentoring job seekers with interview skills, resume writing.
Job Development Officer
CPL Mylestones Employment
11.2021 - 01.2023
- Responsible for finding and preparing People with Barriers Mainstream Employment
- Mentoring clients Ability to service customers while managing work tasks around their needs
- Mentoring all participants through fortnightly meetings
- Booking participants into training to further their skill set
- Building Relationships with Potential Employers and Industry
- Resume Implementation
- Adhering to all necessary Government Legislation regarding Centrelink, NDIA, and NDIS Requirements
- Networking with Key Industry Partners within the Community
- Utilizing Community Service Databases Networks
- Coordinate Industry Visits
- Individual Client-Centred Planning.
Bedding Sales Consultant/Proprietor
Harvey Norman
08.2016 - 02.2021
- A high level of Bedding and Manchester product knowledge to support customer queries
- Managed and mentored a small team of 5-7 at one time
- Going above and beyond to provide exceptional customer-focused problem-solving
- Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
- Able to exceed KPIs on a monthly basis
- Creating external stakeholder relationships such as radio stations and Local paper
- Organizing all of the bedding marketing campaigns
- Use of Microsoft Office
- Ensure all staff operate within their set KPIs
- Staff needs and recruit staff when required
- Determine staff rosters and manage staff member’s annual leave
- Organizing fortnightly team meetings
- Organization of promotional activities
- Generate and present financial reports
- Warehousing and Logistics
- Ability to service customers while managing work tasks around their needs.
Front Bar Manager
Flagstaff Hotel
04.2014 - 09.2016
- Monitor all stocktake of bar stock
- Manage up 3 front bar staff members
- Order bar stock
- TAB, Ubet, and the Lott operations
- Cash handling
- Training of all new staff members.
Assistant Store Manager
TAB
02.2009 - 09.2014
Duty Manager
Belair Hotel
05.2012 - 04.2014
- Keep Track of monthly, quarterly, and yearly goals
- Work with management to assess and improve processes and policies
- Monitor and report on revenue
- Train all new hires
- Address customer complaints and provide high quality of customer service at all times.
- Oversaw inventory management, ordering supplies as needed to maintain adequate stock levels and minimize waste.
Hotel Manager
Port Pirie Hotel
10.2010 - 05.2012
Furniture Sales Consultant
Harvey Norman
01.1994 - 01.2009
Part Owner
Australian Café
01.1985 - 01.1994
Education
High School Diploma -
Wodonga High School
Wodonga, VIC01.1985
Skills
- Problem-solving
- Team management skills
- Proficient with Microsoft Office
- Organizational skills
- Over 20 years of sales experience
- Strong communication skills
- Benefits Administration
- Staffing Agency Coordination
- Workforce Planning
- Resume Screening
- Retention Strategies
- Client management
Websites
Certification
- Valid Blue Card QLD
- Forklift License Current SA
- Valid NDIS Clearance Check
- Valid National Australian Police Check
- Mental Health
References
- Alex Sorello, Manager Flagstaff Hill Hotel, 0407427085
- Robert Watson, Area Manager, Omnia Inclusive Employment Solutions, 0424 195 547
Timeline
Recruitment Consultant
WISE Employment
Current - Current
Industry Specialist Consultant
Status Employment
01.2023 - 08.2023
Job Development Officer
CPL Mylestones Employment
11.2021 - 01.2023
Bedding Sales Consultant/Proprietor
Harvey Norman
08.2016 - 02.2021
Front Bar Manager
Flagstaff Hotel
04.2014 - 09.2016
Duty Manager
Belair Hotel
05.2012 - 04.2014
Hotel Manager
Port Pirie Hotel
10.2010 - 05.2012
Assistant Store Manager
TAB
02.2009 - 09.2014
Furniture Sales Consultant
Harvey Norman
01.1994 - 01.2009
Part Owner
Australian Café
01.1985 - 01.1994
High School Diploma -
Wodonga High School
- Valid Blue Card QLD
- Forklift License Current SA
- Valid NDIS Clearance Check
- Valid National Australian Police Check
- Mental Health
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