Craig Hickling
Shailer Park,QLD
Summary
Veteran Senior Investigator successful leading and training newer team members to handle high caseloads under tight deadlines. Decisive and tactical planner with notable record of accomplishment. Critical thinker with excellent track record of accomplishing detailed investigations that contribute to outstanding results. Skilled at planning and conducting routine and complex investigations, overseeing team member cases and managing records. Experienced in setting up and managing surveillance, interviewing individuals and completing background checks. Results-oriented Investigator with diverse experience in law enforcement settings. Independently handles long-term investigative cases. Well-rounded Detective with exceptional analytical, innovative and imaginative problem-solving skills. [Job Title] well-versed in research, analysis and strategic planning. Exceptional leader focused on resolving difficult and cold cases. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
34
34
years of professional experience
Work History
Senior Investigator
QPS - Major & Organised Crime Squad
09.2019 - Current
- Resolved complex cases with diligent research, analysis, and collaborative problem-solving efforts.
- Updated documents, prepared reports, and maintained case files.
- Managed a team of junior investigators, fostering professional growth and enhancing overall team performance.
- Developed comprehensive reports that effectively communicated investigation findings to stakeholders and decision makers.
- Participated in ongoing professional development opportunities related to the field of investigation keeping up-to-date on current trendstechniques.
- Maintained detailed records on all investigations conducted, ensuring accuracy and adherence to legal requirements.
- Enhanced investigative processes by implementing advanced surveillance techniques and evidence collection methods.
- Ensured compliance with all federal, state, local laws/regulations during the course of conducting investigations.
- Planned and supervised surveillance operations.
- Trained team members in investigative techniques and policies.
- Conducted investigations into [Type], [Type] and [Type] complaints.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Carefully documented statements, observations, and evidentiary materials.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
- Researched criminal cases and led investigations to determine appropriate course of proceedings.
- Prepared case reports from allegations, transcripts of interviews and physical evidence.
- Interviewed and interrogated suspects.
- Conducted interviews with witnesses and clients.
- Secured search warrants to investigate scenes of crimes and collect evidence.
- Gathered facts from interviews of suspects, witnesses, and complainants.
- Collected and preserved physical evidence, photographs and laboratory submissions.
Senior Investigator
Queensland Police Service - Covert Unit
07.2020 - 03.2024
- Prepared work schedules and assigned cases to individual investigators.
- Resolved complex cases with diligent research, analysis, and collaborative problem-solving efforts.
- Updated documents, prepared reports, and maintained case files.
- Analyzed complex data sets to identify patterns and trends in criminal behavior, contributing to proactive crime prevention measures.
- Supervised investigative and inspection teams by enforcing reporting protocols and deadlines.
- Managed a team of junior investigators, fostering professional growth and enhancing overall team performance.
- Spearheaded undercover operations, resulting in the successful apprehension of high-level suspects.
- Collaborated with law enforcement agencies to facilitate joint investigations and share crucial information.
- Developed comprehensive reports that effectively communicated investigation findings to stakeholders and decision makers.
- Participated in ongoing professional development opportunities related to the field of investigation keeping up-to-date on current trendstechniques.
- Led training sessions for junior investigators on best practices in evidence collection, surveillance techniques, and interview strategies.
- Maintained detailed records on all investigations conducted, ensuring accuracy and adherence to legal requirements.
- Enhanced investigative processes by implementing advanced surveillance techniques and evidence collection methods.
- Ensured compliance with all federal, state, local laws/regulations during the course of conducting investigations.
- Planned and supervised surveillance operations.
- Implemented state-of-the-art technology solutions to improve investigative capabilities and efficiency.
- Conducted investigations into [Type], [Type] and [Type] complaints.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Carefully documented statements, observations, and evidentiary materials.
- Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
- Organized and executed undercover surveillance operations.
- Collected and preserved physical evidence, photographs and laboratory submissions.
- Conducted multi-scope research into suspects to determine criminal activities and suspect operating environments.
- Documented drug transactions to gather evidence and complete undercover investigations.
Case Reviewer
Queensland Police Service - ESC
02.2023 - 06.2023
- Supported continuous improvement initiatives by participating in training programs and staying current on industry best practices.
- Ensured equitable treatment of all parties involved in case reviews by adhering to established ethical guidelines and maintaining a neutral perspective throughout the review process.
- Identified trends in caseloads, suggesting improvements to address recurring issues.
- Facilitated interdepartmental collaboration, sharing findings from complex cases with relevant teams for further action.
- Enhanced case resolution by meticulously reviewing and analyzing documents for compliance with relevant laws and regulations.
- Improved overall quality of case evaluations by providing constructive feedback to colleagues during peer reviews.
- Displayed strong analytical skills when evaluating evidence and information, leading to well-reasoned judgments in case determinations.
- Fostered a positive work environment, actively participating in team meetings and contributing ideas for process improvements that would benefit the entire department''s performance levels.
- Assisted management in developing new policies and procedures based on insights from reviewed cases.
- Maintained detailed records of all reviewed cases, ensuring accurate documentation for future reference.
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
Senior Investigator
Queensland Joint Organised Crime Task Force
09.2019 - 07.2020
- Served as a liaison between our agency and external partners, fostering strong relationships for future collaboration.
- Managed a team of junior investigators, fostering professional growth and enhancing overall team performance.
- Collaborated with law enforcement agencies to facilitate joint investigations and share crucial information.
- Maintained detailed records on all investigations conducted, ensuring accuracy and adherence to legal requirements.
- Ensured compliance with all federal, state, local laws/regulations during the course of conducting investigations.
- Coordinated multi-agency task forces to tackle large-scale investigations requiring cross-jurisdictional collaboration.
- Planned and supervised surveillance operations.
- Conducted investigations into [Type], [Type] and [Type] complaints.
- Collaborated with federal agencies on investigations.
- Marked off crime scenes and controlled access to protect evidence from tampering or loss.
Senior Investigator
Queensland Police Service - Homicide Unit
05.2015 - 09.2019
- Updated documents, prepared reports, and maintained case files.
- Managed a team of junior investigators, fostering professional growth and enhancing overall team performance.
- Testified in court proceedings as an expert witness, providing credible testimony that influenced case outcomes.
- Collaborated with law enforcement agencies to facilitate joint investigations and share crucial information.
- Evaluated existing investigative protocols for areas of improvement and implemented necessary changes accordingly.
- Developed comprehensive reports that effectively communicated investigation findings to stakeholders and decision makers.
- Participated in ongoing professional development opportunities related to the field of investigation keeping up-to-date on current trendstechniques.
- Maintained detailed records on all investigations conducted, ensuring accuracy and adherence to legal requirements.
- Assisted legal teams in preparing litigation materials based on well-documented evidence gathered during investigations.
- Conducted investigations into [Type], [Type] and [Type] complaints.
- Documented findings and prepared detailed reports.
- Carefully documented statements, observations, and evidentiary materials.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
- Researched criminal cases and led investigations to determine appropriate course of proceedings.
- Prepared case reports from allegations, transcripts of interviews and physical evidence.
- Interviewed and interrogated suspects.
- Questioned and consulted with subjects and witnesses for information pertaining to criminal cases.
- Testified in court during [Type] proceedings and trials.
- Conducted interviews with witnesses and clients.
- Researched homicides and suspicious deaths to uncover solutions.
- Secured search warrants to investigate scenes of crimes and collect evidence.
- Gathered facts from interviews of suspects, witnesses, and complainants.
- Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
- Oversaw criminal cases, coordinated investigations, and prepared evidence and investigators for court cases.
- Collected and preserved physical evidence, photographs and laboratory submissions.
- Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
- Marked off crime scenes and controlled access to protect evidence from tampering or loss.
- Conducted multi-scope research into suspects to determine criminal activities and suspect operating environments.
- Collected crime scene evidence, examined bodies, and investigated secondary locations to build detailed cases based on sound evidence handling practices.
- Appeared in court and testified under oath in [Type] and [Type] cases.
Senior Investigator
QPS - Drug Squad
08.2008 - 05.2015
- Managed budgets effectively, allocating resources strategically to maximize return on investment for all stakeholders involved in research endeavors.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Carefully documented statements, observations, and evidentiary materials.
- Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
- Researched criminal cases and led investigations to determine appropriate course of proceedings.
- Prepared case reports from allegations, transcripts of interviews and physical evidence.
- Interviewed and interrogated suspects.
- Questioned and consulted with subjects and witnesses for information pertaining to criminal cases.
- Testified in court during [Type] proceedings and trials.
- Organized and executed undercover surveillance operations.
Senior Investigator
QPS - Corrective Services Investigation Unit
01.2005 - 08.2008
- Prepared work schedules and assigned cases to individual investigators.
- Updated documents, prepared reports, and maintained case files.
- Served as a liaison between our agency and external partners, fostering strong relationships for future collaboration.
- Managed a team of junior investigators, fostering professional growth and enhancing overall team performance.
- Led training sessions for junior investigators on best practices in evidence collection, surveillance techniques, and interview strategies.
- Ensured compliance with all federal, state, local laws/regulations during the course of conducting investigations.
- Established strong relationships with key community members for valuable information gathering purposes.
- Conducted investigations into [Type], [Type] and [Type] complaints.
- Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
- Interviewed and interrogated suspects.
- Conducted interviews with witnesses and clients.
- Conducted impartial investigations into complaints by employees.
- Collected and preserved physical evidence, photographs and laboratory submissions.
Investigator
Queensland Police Service
07.2001 - 01.2005
- Documented findings and prepared detailed reports.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
- Interviewed and interrogated suspects.
- Conducted interviews with witnesses and clients.
- Carefully documented statements, observations, and evidentiary materials.
Investigator
Queensland Police Service - CIB
01.1993 - 07.2001
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
- Interviewed and interrogated suspects.
- Conducted interviews with witnesses and clients.
- Testified in court during [Type] proceedings and trials.
- Carefully documented statements, observations, and evidentiary materials.
Police Officer
Queensland Police Service
06.1990 - 01.1993
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
Education
Advanced Diploma - Law Enforcement Investigation And Interviewing
Queensland Police
Skills
- Collaborative Teamwork
- Interviewing skills
- Team Development
- Investigation skills
- File Management
- Background Checks
- Intelligence Gathering
- Legal Compliance Knowledge
- File preparation
- Undercover operations
- Advanced Investigative Techniques
- Narcotics Enforcement
- Expert Interviewing Skills
- Interview abilities
- Witness Protection
- Organized Crime Investigations
- Detailed report writing
- Ethical and honest
- Calm in crisis situations
- Evidence processing
- Risk Assessment
- Surveillance techniques
- Interviewing witnesses
- Crime Prevention
- Interview techniques
- Action planning
- Resource Management
- Report Preparation
- Court Testimony
- Covert investigations
- Investigation Management
- Evidence control
- Collecting evidence
- Preparing for court
- Supervising investigations
- Court Procedures
- Courtroom Testimony
- Crime scene management
- Evaluating crime scenes
- Witness interviewing
- Case Management
- Crime scene preservation
Timeline
Case Reviewer
Queensland Police Service - ESC
02.2023 - 06.2023
Senior Investigator
Queensland Police Service - Covert Unit
07.2020 - 03.2024
Senior Investigator
QPS - Major & Organised Crime Squad
09.2019 - Current
Senior Investigator
Queensland Joint Organised Crime Task Force
09.2019 - 07.2020
Senior Investigator
Queensland Police Service - Homicide Unit
05.2015 - 09.2019
Senior Investigator
QPS - Drug Squad
08.2008 - 05.2015
Senior Investigator
QPS - Corrective Services Investigation Unit
01.2005 - 08.2008
Investigator
Queensland Police Service
07.2001 - 01.2005
Investigator
Queensland Police Service - CIB
01.1993 - 07.2001
Police Officer
Queensland Police Service
06.1990 - 01.1993
Advanced Diploma - Law Enforcement Investigation And Interviewing
Queensland Police
Similar Profiles
Tom HartleyTom Hartley
Detective Sergeant at North West Regional Organised Crime UnitDetective Sergeant at North West Regional Organised Crime Unit
Samuel AmissahSamuel Amissah
National Service Person at Economic And Organised Crime OfficeNational Service Person at Economic And Organised Crime Office
Wendy GreeffWendy Greeff
Senior State Advocate at Organised Crime Component DPP Durban/ Directorate of Special OperationsSenior State Advocate at Organised Crime Component DPP Durban/ Directorate of Special Operations
Kolianne IutaKolianne Iuta
Waitressing at Gado Gado Noodle BarWaitressing at Gado Gado Noodle Bar
Cassandra PrzygodaCassandra Przygoda
Registered Nurse at Greenslopes Private HospitalRegistered Nurse at Greenslopes Private Hospital