Craig Hill

• Performed fall and spring cleanup to clear brush and debris from landscaped areas.
• Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
• Planted and cultivated by preparing soil and watering and fertilizing plants for thriving and healthy results.
• Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
• Maintained healthy gardens by timely pruning, fertilizing, mulching, and pest control measures.
• Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.

Managed procurement and distribution of cleaning supplies and packaging for hospitality venues, including caravan parks, cafes, motels, and hotels.

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Increased repeat business by fostering trust-based relationships with key accounts through regular communication.

• Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
• Enhanced farm safety by implementing updated protocols, reducing occurrence of accidents and injuries on farm.

• Closed out cash register and prepared cashier report at close of business.
• Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
• Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
• Mentored and trained staff members to ensure exceptional customer service standards.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.

• Resolved issues quickly to maintain productivity goals.
• Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
• Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
• Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
• Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.