Craig Holme
Clovelly Park,South Australia
Summary
I am currently involved in Operations of several family businesses including
1 - Short Term Rental Management
2 - Tax Accounting
3 - Mortgage Broking
4 - Vineyard and Wine Sales.
Overview
32
32
years of professional experience
Work History
Director of Operations
Unwind Holidays
Clovelly Park, South Australia
01.2011 - Current
- Oversaw day-to-day production activities in accordance with business objectives.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Defined, implemented and revised operational policies and guidelines.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
- Monitored budget and utilized operational resources.
- Achieved team goals through formalized training plans, coaching and performance management.
- Managed procurement, inventory and warehouse operations.
- Kept up-to-date with industry trends and identified areas of opportunity to drive improvements.
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Provided documentation of processes to comply with regulations and company policies.
- Set team and individual KPIs and provided regular, actionable feedback.
- Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Analyzed technology, resource needs and market demand to plan and assess feasibility of company projects.
- Increased sales by $[Amount] by establishing goals, overseeing performance and [Action].
- Assisted in recruiting, hiring and training of team members.
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained new employees on proper protocols and customer service standards.
Director
National Finance
Clovelly Park, South Australia
01.2003 - Current
- Hired and directed teams to achieve daily and long-term operations and business goals.
- Worked closely with organizational leadership and board of directors to strategically affect operational direction.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Delegated assignments based on plans, project needs and knowledge of individual team members.
Education
Bachelor of Arts - Politics/Philosophy
Adelaide University
Adelaide, SASkills
- Mathematical Calculation and Reasoning
- Management Training
- Financial Statement Review
- Human Resources Oversight
- Performance Monitoring and Evaluation
- Sales Promotion
- Focus and Follow-Through
Timeline
Director of Operations
Unwind Holidays
01.2011 - Current
Director
National Finance
01.2003 - Current
Bachelor of Arts - Politics/Philosophy
Adelaide University
Similar Profiles
Adrienne Delchau-JonesAdrienne Delchau-Jones
Franchisee - STR Concierge and Management at unwind holidaysFranchisee - STR Concierge and Management at unwind holidays
Cassidy ThomasCassidy Thomas
Esthetician at Unwind Spa Loyalist CollegeEsthetician at Unwind Spa Loyalist College
Margaret NolanMargaret Nolan
Remedial Massage Therapist at Time to Unwind Remedial MassageRemedial Massage Therapist at Time to Unwind Remedial Massage