Craig Jackson
Lemon Tree Passage,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Retail Sales Manager
Maitland Carpet Court
East Maitland
11.2010 - 11.2023
- Improved profitability by executing daily, weekly, and monthly floor plan changes.
- Ensured customer satisfaction by handling inquiries, complaints, and returns professionally.
- Created budgets that maximized profits while minimizing costs.
- Monitored team sales targets and addressed deficiencies.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Established relationships with vendors, suppliers, and other partners.
- Created weekly and monthly reports on store performance and sales objectives.
Store Manager
Rebel Sport
Newcastle And Central Coast
10.1997 - 10.2010
- Prepared staff work schedules and assigned team members to specific duties.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Monitored progress by establishing plans, budgets and measuring results.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Monitored inventory levels and placed orders to restock shelves.
- Implemented efficient systems for tracking stock movement.
- Planned special promotions or discounts based on market trends.
- Prepared monthly reports on sales figures, expenses, profits.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Maitland Boys High
East Maitland12-1980
Skills
- Coaching and Mentoring
- Team Supervision
- Financial Reporting
- Customer Service
Affiliations
- Enjoy playing golf,lawn bowls and going to the beach.
- Coordinating golf and bowls trips away
Certification
- Fork lift license
- Responsible Service of Alcohol
- Responsible Conduct Of Gambling
Timeline
Retail Sales Manager
Maitland Carpet Court
11.2010 - 11.2023
Store Manager
Rebel Sport
10.1997 - 10.2010
High School Diploma -
Maitland Boys High
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