CRAIG KEARNS
Port Lincoln,SA
Summary
Hardworking Leading Hand driven to improve productivity and maximize customer satisfaction. Expert in management and offering several years experience in a tough industry..
Hardworking professional with exceptional talents in fulfillment, communication and target reaching . Energetic manager with experience working in solitary role or as part of fast-paced team. Honest and punctual employee.
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with many years of experience working in busy retail environments.
Overview
33
33
years of professional experience
Work History
LEADING HAND
TONYS TUNA INTERNATIONAL Pty Ltd
Port Lincoln , SA
11.2018 - Current
- Trained employees how to fix problems, correct mistakes and maximize productivity.
- Applied troubleshooting and diagnostics abilities to assess repair and maintenance needs.
- Controlled costs by effectively managing inventory and improving productivity.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Completed daily orders with expert picking and packing of shipments.
- Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
- Maintained compliance with company safety policies and called violations to attention of management.
- Minimized waste and reduced volume of packaging materials used to prepare shipments.
LABOURER
KALGOORLIE SUZUKI
03.2016 - 06.2018
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Served customers and followed outlined steps of service.
- Resolved problems, improved operations and provided exceptional service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
OWNER/MANAGER
BOULDER NEWS AND LOTTO
Kalgoorlie , WA
05.2012 - 06.2016
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Created and monitored promotional approaches to increase sales and profit levels.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Optimized team hiring, training and performance.
- Maintained up-to-date administrative records to monitor operational conditions.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Managed retail business, growing revenue by 250% in first year.
- Trained and developed team members into skilled workers
Sales Representative
EAST GOLD DISTRIBUTION
09.1991 - 05.2012
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and delivered engaging sales presentations to convey product benefits.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Cold-called leads and closed large number of new sales over several months.
- Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
FORECOURT ATTENDANT
BP AUSTRALIA
11.1989 - 09.1991
- Maintained cleanliness of equipment, counter area, floor, restrooms and exterior pump area to meet safety and sanitation regulations.
- Supported fuel station safety as top priority in work for benefit of team members, customers and business.
- Watched customers at pumps to help prevent drive-offs, unsafe misuse of gasoline containers and pumping of multiple cars within same transaction.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
WAITAKI BOYS HIGH SCHOOL
OAMARU11.1988
Skills
- Worksite Safety and Maintenance
- Professional Relationships
- Product Weighing and Measuring
- Loading and Unloading Systems
- Team Player
- Warehouse Procedures
- Inventory Records
- HAZMAT Training
- Scissor Lifts
- Quality Leadership
- Training Junior Team Members
- Purchase Orders
- Customer Experience
Certification
- C CLASS License - 2023
- FORKLIFT License -2025
- WORKING AT HEIGHTS
- ENTER CONFINED SPACES
- BREATHING APPARATUS certified
- FIRST AID ACCREDITED
- FULLY VACCINATED FOR COVID-19
- OCCUPATIONAL HEALTH AND SAFETY COURSES - 2016
- BUSINESS ACTIVITY STATEMENT AWARENESS
Business management accredited
SUCCESSFULLY COMPLETED RETAIL BUSINESS MANAGEMENT COURSE IN 2012
Timeline
LEADING HAND
TONYS TUNA INTERNATIONAL Pty Ltd
11.2018 - Current
LABOURER
KALGOORLIE SUZUKI
03.2016 - 06.2018
OWNER/MANAGER
BOULDER NEWS AND LOTTO
05.2012 - 06.2016
Sales Representative
EAST GOLD DISTRIBUTION
09.1991 - 05.2012
FORECOURT ATTENDANT
BP AUSTRALIA
11.1989 - 09.1991
WAITAKI BOYS HIGH SCHOOL
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