Summary
Overview
Work History
Skills
Websites
Education Qualifications
Attributes
References
Timeline
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Craig Little

Greenvale,VIC

Summary

Dynamic, experienced and high-performing leader with a strong background in safety & security, mentoring & coaching, resource management, risk management, policy implementation, stakeholder engagement, continuous improvement, and change management gained from numerous years of employment across a wide range of sectors and domains. Recognised for excellence and effectiveness in delivering innovative business improvements, organisational change and capability development that surpasses industry standards in productivity and efficiency. Equipped with superior communication and stakeholder engagement capabilities as well as exceptional analytical, interpersonal and problem-solving skills. A proactive leader skilled in transforming teams, delivering sustainable results, forging productive relationships, coordinating overall strategy and propelling the organisation to higher peaks of success.

Overview

10
10
years of professional experience

Work History

Head of Corporate Services

Jappanangka Group Pty Ltd
03.2023 - Current
  • Reporting to the CEO this role consists of the management of the Corporate Services division with the following responsibilities:
  • Corporate management of the group’s seven business entities with an estimated annual revenue stream of twenty million dollars.
  • Management of all group’s HR, IR and training requirements.
  • Manage the Groups Legislative reporting requirements.
  • Payroll management of the Group’s workforce including the interpretation of seven different awards
  • Provide Strategic advice to the Directors and CEO.
  • Weekly review of labour controls ensuring cost effective labour solutions are utilised.
  • P&L creation and management (budget and forecasting).
  • Monitor and manage all WHS and RTW requirements.
  • Monitor and maintain all ISO governance requirements.
  • Analysis of new and current contracts, designing and implementing the most operational and cost-effective labour models.
  • Asset management of the group’s assets.
  • Create and provide costing analysis of potential contracts.
  • Assist with the project management and transition of all aspects of new contracts into portfolio.

Client Services Manager (Vic)

Certis Security
04.2022 - 03.2023
  • Reporting to the Victorian State Operations Manager this role consisted of the management of a portfolio of multiple clients with the following responsibilities:
  • Operational management of a client portfolio of approximate twenty sites with a combined yearly revenue stream of approximately five million dollars.
  • Management of an employee base of fifty staff (5 direct and forty-five indirect reports).
  • Strategic Business Development within client base including building security-based solutions around client’s requirements.
  • Management of labour control including review of fortnightly payroll to ensuring cost effective labour solutions are utilised.
  • Labour cost analyst and budget creation.
  • Monitor and manage Human Resource requirements.
  • Monitor and manage OH&S requirements.
  • Analysis of new and current contracts, designing and implementing the most operational and cost-effective labour models.
  • Project management and transition of all aspects of new contracts into portfolio.

Operations Manager (Vic)

Wilson Security
03.2020 - 12.2021
  • Reporting to the Victorian State Manager this role consisted of the management of a portfolio of clients with the following responsibilities:
  • Operational management of a client portfolio of approximately thirty-five sites with a combined yearly revenue stream of approximately twenty-five million dollars.
  • Management of an employee base of two hundred staff (35 direct and 165 indirect reports).
  • Strategic Business Development within client base including building security-based solutions around client’s requirements.
  • Management of labour control including reviewing fortnightly payroll to ensure cost effective labour solutions are utilised.
  • P&L management (budget and forecasting).
  • Monitor and manage Human Resource requirements.
  • Monitor and manage OH&S requirements.
  • Analysis of new and current contracts, designing and implementing the most operational and cost-effective labour models.
  • Project management and transition of all aspects of new contracts into portfolio.

Manager Business Service Group

Victoria Police – Forensic Services Department
08.2016 - 03.2020
  • The Victoria Police Forensic Centre is one of the largest providers of forensic science services in Australia
  • Set on 5.2 hectares in the Northern Suburbs of Melbourne, it houses a workforce of approximately five hundred staff in a 10,000m2 facility comprising of 60% laboratory and 40% admin space.
  • The core duties of this role are as follows:
  • Management of Unit’s KPIs and reporting requirements.
  • Management of key stakeholder relationships.
  • Asset management (including life cycle).
  • Health Safety and Wellbeing management & responsibilities.
  • Planned Preventative Maintenance management.
  • Contractor management.
  • Contractor HSW compliance management.
  • Project management.
  • Management of Security and Emergency issues.
  • Workplace health and safety management of business group and facility.
  • Chair of Department’s HSW committee for one year term.
  • Secretary and SME member of the Department’s Security Committee.
  • Management of site Facility and compliance requirements.
  • Cost control management.
  • Reporting to the Assistant Director, Business and Professional Support Services Division, this role consists of the management of the following Units:
  • Planning, Risk and Facilities Unit.
  • Human Resources & Establishment Unit.
  • Finance and Analysis Unit.
  • Security Services Unit.

Wilson Security
04.2014 - 08.2016

Skills

  • Superior aptitude to strategise, execute and deliver tangible, measurable results that support and enable the organisation to achieve its strategic objectives
  • Notable expertise on risk analysis, risk mitigation, strategy, and implementation plans
  • Exceptional business acumen and commercial awareness; applies analytical, forward planning and proactive thinking to understand key business indicators and develop innovative, integrated solutions to business problems in a complex, change orientated environment
  • Talent for utilising effective communication strategies, interpersonal, tact and diplomacy skills to manage, influence, negotiate and foster long-term strategic relationships with internal and external stakeholders
  • Achieves results – ability to build organisational capability and responsiveness, ensure closure, and deliver results on time, to budget and to correct quality standards
  • Visionary leader, capable of providing clear direction for the team and motivated to constantly drive efficiencies to a high standard Promotes autonomy within teams, using a flexible approach, and encourages an ethos of collaborative leadership
  • Values collaboration, respect, innovation, integrity and diversity and brings these core values in identifying and capitalising on strengths in the organisation
  • High degree of emotional intelligence, professionalism and integrity, loyalty, resilience, character; self-discipline and control; honest, punctual, reliable, responsible, structured, resourceful, mission-oriented, with a can-do attitude
  • Highly proficient across a range of operating systems and software platforms, including the ability to quickly adapt and train on various platforms

Education Qualifications

  • Diploma of Accounting
  • Cert IV Security Risk Management
  • Diploma Security Risk Management
  • Cert IV in Training and Assessment
  • Cert IV in Work Health & Safety
  • Master Occupational Health Safety & Environment (ACU)
  • Master of Business Administration (ACU)
  • Bachelor of Business - Major in Human Resources Management and Management (Griffith)
  • Bachelor of Business - Major in Finance and Accounting (Swinburne)

Attributes

  • Strong leadership qualities, adaptable, takes initiative, focused on flexibility and accountability.
  • Exemplary work ethic; high degree of diplomacy and professionalism.
  • Excellent organisational, planning and time management skills with the ability to keep within timescales and budgets.
  • Result-focused with superior problem-solving and decision-making abilities.
  • Communicator, innovator and motivator with the ability to influence and negotiate with internal and external stakeholders.
  • Highly analytical and detail-orientated with continuous improvement mindset.
  • Ability to flourish with minimal guidance in a fast-paced environment, be proactive, and handle uncertainty.
  • Committed to the success of the organisation and its employees.

References

Available Upon Request

Timeline

Head of Corporate Services

Jappanangka Group Pty Ltd
03.2023 - Current

Client Services Manager (Vic)

Certis Security
04.2022 - 03.2023

Operations Manager (Vic)

Wilson Security
03.2020 - 12.2021

Manager Business Service Group

Victoria Police – Forensic Services Department
08.2016 - 03.2020

Wilson Security
04.2014 - 08.2016

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Craig Little