Summary
Overview
Work History
Education
Skills
Timeline
Generic

Craig Miller

Collie,Western Australia

Summary

Courteous Store Team Member delivers fast, friendly customer service to positively impact customer satisfaction, store profitability and organization's mission. Executes multiple tasks with superior organizational skills and detail orientation. Available to work flexible schedules, nights, weekends and holidays based on business needs. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

11
11
years of professional experience

Work History

Store Team Member

Woolworths
05.2013 - Current
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
  • Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
  • Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.
  • Communicated pleasantly and professionally when answering phones, two-way radio calls and making announcements over PA system.
  • Followed inventory management and loss prevention policies to minimize shrink in store.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

No Degree - Cooking

South Fremantle Senior High School
Beaconsfield, WA
10.2001

Skills

  • Store maintenance
  • Multitasking capabilities
  • Cross-selling techniques
  • Sales techniques
  • Reliability and punctuality
  • Stock replenishment
  • Time management
  • Goal-oriented mindset
  • Cleanliness and hygiene
  • Conflict resolution
  • Staff training
  • Customer service excellence

Timeline

Store Team Member

Woolworths
05.2013 - Current

No Degree - Cooking

South Fremantle Senior High School
Craig Miller