Craig Mills
Operations / Supply Chain
Hoppers Crossing,VIC
Summary
Highly experienced and talented Operations Manager with a proven track record of leadership and a diverse skill set seeks a challenging and varied position that fully utilises their extensive abilities. Possessing expertise in key customer account management, supply chain management, operations, logistics, and warehouse management, the candidate excels in enhancing business plans and day-to-day activities through exceptional planning and problem-solving skills. With 20 years of industry experience, they have a results-driven approach to team development, process improvement, and increasing overall productivity. The candidate's solid understanding of industry trends, excellent communication skills, and strategic approach to identifying areas for improvement make them a valuable asset for any organisation seeking a dynamic and innovative leader.
Overview
23
23
years of professional experience
Work History
Operations and IT Manager (Family Business)
Sassy Marketing and Communications
03.2015 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Increased profit by streamlining operations.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Project Management
- IT management (both internal and client based)
- Graphics/Media design
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Production and IT Manager
Hanhwa
Brooklyn, VIC
03.2017 - 05.2023
- Set up operations and business systems for both Australian and New Zealand arms of the business.
- Customer Account Management
- Purchasing
- Forecasting
- Project Management
- IT
- Warehousing
- Logistics
- Supply Chain Management
- Assisting the Sales Director.
- Set up operations and business systems for both Australian and New Zealand arms of the business.
- Management of Warehouse and its team
- Client Forecasting and Management of Inventory
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Updated customers and senior leaders on progress and roadblocks.
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
- Supported implementation of warehouse management system to enable centralised management of tasks.
- Reviewed and assessed implementation, testing and deployment needs to identify project requirements and costs.
Project Manager
Directed Electronics
Melbourne, VIC
06.2009 - 03.2017
- Customer Account Management
- Purchasing
- Forecasting
- Project Management
- IT
- Management of Warehouse and its team
- Client Forecasting and Management of Inventory
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
Account Manager
Techaudio / Eurotech Audio
Braeside, VIC
04.2004 - 04.2009
- Customer account management
- IT
- Media design
- Decision making
- Warehousing
- Assisting the Director to a 2IC level.
Account Manager
Eurovox
Rowville, VIC
02.2001 - 04.2004
- Customer account management of a small number of national Automotive Commercial key accounts covering ANZ
Education
Certificate IV in Accounting and Bookkeeping -
Swinburne
2021
Advanced certificate in Business Computing - undefined
Nelson Polytechnic
1997
Skills
Technical Skills:
- Developing documentation and training materials
- Inventory systems
- Purchasing
- Project Management
- Risk Management
- Design processes and procedures
- Identifying and implementing continuous improvement opportunities
- Implementation and integration of inventory procedures
- Business Workflows
- Business Recordkeeping
- Business Forecasting
Non Technical Skills:
- Multitasking skills
- People skills
- Evaluation skills
- Engaging Stakeholders
- Project Support
- Relationship Management
Computer Skills:
- Adobe Creative Cloud
- MS Office; Advanced
- Webhost Manager (WHM)
- Wordpress
- SAP
- CIN7
- Azure
- Microsoft 365
- Networking - Intermediate
Accomplishments
- I have completed one year at a University in New Zealand studying Mathematics, Computer Science and Physics
- I have set up our own family business which is still running and successful (owned by my wife)
- I have set up operations for Hanhwa Aus (Global Organisation) both in Australia and New Zealand successfully
- Supervised team of 2-3 staff members.
Additional Information
I am a very loyal and driven person, looking for a new exciting opportunity for the next phase of my career. I'm looking for an employer that could use someone who prides themselves on the tenure of their staff, and values a collaborative and supportive culture
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Timeline
Production and IT Manager
Hanhwa
03.2017 - 05.2023
Operations and IT Manager (Family Business)
Sassy Marketing and Communications
03.2015 - Current
Project Manager
Directed Electronics
06.2009 - 03.2017
Account Manager
Techaudio / Eurotech Audio
04.2004 - 04.2009
Account Manager
Eurovox
02.2001 - 04.2004
Certificate IV in Accounting and Bookkeeping -
Swinburne
Advanced certificate in Business Computing - undefined
Nelson Polytechnic
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