Craig Neil
MORNINGTON,VIC
Summary
Proven Sales person with a track record of fostering strong client relationships and enhancing sales revenue. Specialises in strategic account management, sales presentations, blending relationship-building prowess with comprehensive product knowledge. Achieve consistent client satisfaction and team leadership.
Overview
35
35
years of professional experience
Work History
Sales Manager
Bonded Technologies
Melborne, VIC
02.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Expanded customer base through cold calling, networking, and relationship building.
- performing trade mornings etc.
Sales Manager
Roberts Designs Int.
Carrum Downs, VIC
01.2008 - 09.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Sales Representative
Massa Imports
Laverton, VIC
01.2004 - 12.2007
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management
Store Manager
Findlay Tiles
MORNINGTON, VIC
01.2000 - 12.2003
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Sales Representative
Homelux ( A&K Tiling )
Sydney & Melbourne, NSW & Vic
01.1990 - 12.1999
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Implemented product ranges through Bunnings & Harvey Norman
Education
High School Diploma -
Monterey High Scool
Frankston, VIC10-1989
Skills
- Sales Planning
- Client Relationship Management
- New Business Development
- Key account development
- Account Management
- Sales Presentations
- Relationship Building
- Territory sales
References
Greg Roberts 0410 - 666697 Director Roberts Designs
Paul Cannizzaro 0418 - 340041 Director Designer Tile Solutions
Robert Romer 0466 - 917713
Anthony Groves 0409 - 906817 Qld Sales Manager Roberts Designs
More available upon request.
Timeline
Sales Manager
Bonded Technologies
02.2023 - Current
Sales Manager
Roberts Designs Int.
01.2008 - 09.2022
Sales Representative
Massa Imports
01.2004 - 12.2007
Store Manager
Findlay Tiles
01.2000 - 12.2003
Sales Representative
Homelux ( A&K Tiling )
01.1990 - 12.1999
High School Diploma -
Monterey High Scool
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