Craig Parsons
Kandos,NSW
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Ensuring that Ambulance New South Wales maintain Excellence in Care by performing the role of the District Operations Manager. Allowing to carry out a high degree of Ambulance Service delivery and be a mentor and example for staff during their career, especially indigenous members of the service.
Overview
31
31
years of professional experience
Work History
Intensive Care Paramedic
New South Wales Ambulance
12.1993 - Current
- Responded to emergency calls to provide immediate and life-saving medical care.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Participated in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in pre-hospital emergency medicine.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
Acting Station Manager
New South Wales Ambulance
01.1994 - 12.2024
- Evaluated employee performance regularly, identifying areas for improvement and developing action plans accordingly.
- Led team meetings to communicate updates, reinforce expectations, and foster open communication among staff members.
- Managed staff schedules for optimal coverage, ensuring excellent customer service and smooth operations.
- Ensured regulatory compliance by maintaining accurate records, conducting audits, and addressing issues promptly.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Acting District Operations Manager
New Sotth Wales Ambulance
07.2005 - 05.2023
- Temporary Appointment to DOM position at Campbelltown
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Education
Certificate - Executive Managemant And Development
University of New South Wales
Sydney, NSW11-2024
Certificate IV - Leadership & Management
Australian Institute of Management
Sydney, NSW10-2021
Diploma - Advance Diploma Paramedical Studies
New South Wales Ambulance
Sydney, NSW10-2010
Skills
Management:
SEOC-LO State Incident Management Team - Covid19 2021
Logistics Cell Lead - State IMT - Covid19 2021
Planning/ Rosters Lead - State IMT - Covid19 2021
Media Liaison Officer – Western Sector
Industrial:
President, Central West Subbranch ADHSU
Previous Western Councillor – ADHSU
Member of ANSW/ HSU Rescue Road show
Joint Consultative Committee – Western Sector
Staff Support:
Media Liaison Officer – Western Sector
Peer Support Officer
OH&S Committee – Western Sector
Back Care / Rehabilitation Coordinator – Sydney Southwest
Training:
Ambulance Scenario Assessment Team – AEC
Unit Training Officer – Ambulance Rescue/SOT
Committee Membership:
Committee, Fellowship Selection, Aust College Paramedicine
Selection Committee , NSW Rotary Emergency Services Awards
Subcommittee member – NSWA Equipment Review Committee
Uniform AAC member
Other:
NSW Justice of the Peace
Local Controller - NSW SES, Rylstone Unit
Regional Controller - NSW VRA, Central West
Committee, Kandos Rylstone Aboriginal Education Consultive Group
Past President of the Rylstone Kandos Rotary Club
President Kandos Junior Rugby League Club
President Kandos Rugby League Club
Executive member Mid-West Cup Rugby League
Timeline
Acting District Operations Manager
New Sotth Wales Ambulance
07.2005 - 05.2023
Acting Station Manager
New South Wales Ambulance
01.1994 - 12.2024
Intensive Care Paramedic
New South Wales Ambulance
12.1993 - Current
Certificate - Executive Managemant And Development
University of New South Wales
Certificate IV - Leadership & Management
Australian Institute of Management
Diploma - Advance Diploma Paramedical Studies
New South Wales Ambulance
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