Summary
Overview
Work History
Education
Skills
Timeline
Generic

Craig Ponton

Sandstone Point

Summary

Dynamic sales professional with a proven track record at Carpet Call, excelling in customer engagement and persuasive negotiation. Whether with JJs deliveries or McDonald’s I have managed well dealing with customers and resolving conflict to create a smooth customer experience.

Overview

3
3
years of professional experience
2025
2025
years of post-secondary education

Work History

Sales Representative

Carpet Call
North Lakes
03.2025 - Current
  • Spoke with customers to find the most appropriate flooring option for their needs
  • Built rapport as to gain trust and give the customer a comfortable experience
  • Dealt with direct sales and sales techniques

Delivery Manager

JJ’s Deliveries
Bribie island
04.2025 - 02.2026
  • Managed customer calls for orders and refunds
  • Assisted with Delivery work when delivery drivers were overwhelmed
  • Managed order directions and helped guide delivery drivers

Customer Service Cashier

Mcdonalds
Bribie island
01.2023 - 04.2024
  • Processed customer transactions accurately and efficiently at a fast-paced restaurant.
  • Managed cash register operations, ensuring prompt service during busy hours.
  • Assisted customers with menu selections and special requests to enhance satisfaction.

Education

Bribie Island State High School
Bribie Island, QLD

Skills

  • Sales techniques
  • Product knowledge
  • Customer engagement
  • Team collaboration
  • Conflict resolution
  • Effective communication
  • Active listening
  • Persuasive negotiation
  • Product promotions
  • Product and service sales

Timeline

Delivery Manager

JJ’s Deliveries
04.2025 - 02.2026

Sales Representative

Carpet Call
03.2025 - Current

Customer Service Cashier

Mcdonalds
01.2023 - 04.2024

Bribie Island State High School
Craig Ponton