Craig Pratt
Newcastle
Summary
Adept at fostering client independence and emotional well-being, my tenure at Prince of Wales Hospital honed my skills in motivational interviewing and team collaboration. Achievements include implementing care strategies that improved patient outcomes by 30%, showcasing my ability to adapt and excel in high-stress environments while maintaining professionalism and empathy.
Developed strong interpersonal and communication skills in supportive environment, excelling at building rapport and resolving conflicts. Demonstrates keen ability to adapt and thrive in diverse settings, aiming to transition into new field. Focused on leveraging these transferrable skills to contribute meaningfully in new role.
Offering compassionate and understanding approach, eager to learn and develop in community support role. Brings solid foundation in communication and problem-solving skills, essential for effective support. Ready to use and develop these skills in [Desired Position] role.
Overview
22
22
years of professional experience
Work History
Community Support Professional
Just Better Care Newcastle Hunter
12.2024 - Current
- Assisted in implementation of community support services in alignment with needs.
- Promoted a safe environment by adhering to established guidelines regarding confidentiality, privacy, and ethical practices.
- Assisted clients in achieving personal goals, promoting self-sufficiency and community integration.
- Supported clients in developing goals and social skills, improving individual wellness and productivity.
- Conducted regular home visits to assess clients'' well-being and provide necessary assistance within their living environments.
- Developed strong relationships with clients and their families, fostering trust and open communication.
- Managed caseloads efficiently through effective time management techniques while maintaining high-quality individualized care standards.
- Implemented support plans for individuals, resulting in improved quality of life and increased independence.
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
- Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
- Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
- Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and stakeholders as needed.
- Maintained accurate documentation of client interactions, assessments, and support plan updates in a timely manner.
- Coordinated with healthcare professionals to ensure the delivery of holistic care for clients.
- Monitored and reported on client progress, adjusting support plans to meet evolving needs.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Community Support Professional
Just Better Care Hornsby/Hills District
05.2022 - 11.2024
- Assisted clients in achieving personal goals, promoting self-sufficiency and community integration.
- Supported clients in developing goals and social skills, improving individual wellness and productivity.
- Conducted regular home visits to assess clients'' well-being and provide necessary assistance within their living environments.
- Developed strong relationships with clients and their families, fostering trust and open communication.
- Managed caseloads efficiently through effective time management techniques while maintaining high-quality individualized care standards.
- Kept case files updated, accurate and aligned with requirements.
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
- Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Conducted home visits to assess living conditions and identify potential barriers to client success, recommending modifications as needed for enhanced safety and accessibility.
- Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and stakeholders as needed.
- Maintained accurate documentation of client interactions, assessments, and support plan updates in a timely manner.
- Coordinated with healthcare professionals to ensure the delivery of holistic care for clients.
- Maintained professional and productive working relationships with community leaders and organizations to promote teamwork and boost rapport.
- Utilized conflict resolution skills to effectively address challenging situations involving clients or staff members.
- Ensured the safety and well-being of supported individuals by conducting risk assessments and implementing appropriate safeguards.
- Developed and maintained strong, supportive relationships with clients to promote mental health and emotional well-being.
- Monitored and reported on client progress, adjusting support plans to meet evolving needs.
- Improved client self-sufficiency with personalized case management and resource coordination.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Endorsed Enrolled Nurse
Prince of Wales Hospital
10.2002 - 02.2023
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Performed routine wound care and dressing changes on schedule.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Monitored patient reactions after administering medications and IV therapies.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Recorded details regarding therapies to keep patient charts updated.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Educated family members and caregivers on patient care instructions.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Managed patients recovering from medical or surgical procedures.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Education
No Degree - Year 11
Lake Cargelligo Central School
Lake Cargelligo, NSW11-1979
Skills
- Behavioral support
- Client advocacy
- Motivational interviewing
- Multicultural sensitivity
- Client needs assessments
- Individualized support
- Disability awareness
- First aid and CPR
- Personal care assistance
- Teamwork
- Teamwork and collaboration
- Time management
- Attention to detail
- Reliability
- Excellent communication
- Team collaboration
- Active listening
- Adaptability and flexibility
- Relationship building
- Team building
- Task prioritization
- Self motivation
- Emotional awareness
- Interpersonal skills
- Conflict resolution
- Professionalism
- Disability services
- First aid certification
- Interpersonal communication
- Time management abilities
- Adaptability
- Written communication
- Professional demeanor
- Stress management
Languages
English
Full Professional
Interests
- Genealogy
- Camping
- Reading
- Mindfulness Practices
- Hiking
- Drone Piloting
- Astrology
- Watching Movies and TV Shows
- I have a passion for photography and editing photos
- I enjoy cooking for friends and family gatherings
- Growing herbs, vegetables, or fruits in home gardens
- Swimming
- Music
- Virtual Reality
- Learning new cooking techniques and expanding my culinary skills
- Gardening
- Documenting and sharing travel experiences
- Dancing
- I like looking at the stars and learning about constellations
- Train Travel
- Robotics
- Fashion
- Dance
- Road Trips
Timeline
Community Support Professional
Just Better Care Newcastle Hunter
12.2024 - Current
Community Support Professional
Just Better Care Hornsby/Hills District
05.2022 - 11.2024
Endorsed Enrolled Nurse
Prince of Wales Hospital
10.2002 - 02.2023
No Degree - Year 11
Lake Cargelligo Central School
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