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Experienced with strategic planning, team leadership and operational excellence. Utilizes forward thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results. Excellent intrapersonal and communication skills.

 Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings  Intensive professional work experience in management, customer service and sales in industries like medical, chemical & Insurance Business Sectors. 

An experienced professional in management consulting with a proven track record of operational excellence, successful project management, and sound business growth. Known for driving results and earning respect in the industry for driving business growth, revenue generation, project completion, and innovative problem-solving. A dedicated leader with a history of building and motivating high-performing teams that consistently exceed expectations. Possessing strong organizational skills and attention to detail, adept at managing multiple projects simultaneously while leveraging excellent communication skills and a wealth of expertise in diverse market environments.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Summary of Work Experience -14+ years of experience working in Military Lodging/Hospitality Management - Great ability to communicate, both verbally and written, effectively with guest, vendors and co-workers. - Ability to develop and effectively deliver presentations and/or training - Exceptional ability to read, write and speak the English language fluently. - Knowledge of NAF budgeting; government procurement procedures; and fiscal, material, and cash management. - Knowledge of training and certification requirements for all NGIS Staff and Supervisors. - Strong Microsoft Office and Excel as well as Epitome (PMS) knowledge. - Huge experience in Housekeeping department and Front Desk Operations. - Knowledge of Navy management procedures and front desk, housekeeping and maintenance principles and practices. - Knowledge of CNIC’s EEO policy and procedures. - Great ability to provide leadership to the departments to achieve their goals and objectives. - Understanding of the daily operation of Navy Gateway Inns and Suites - Great ability to communicate the goals and objectives and inspire employees to achieve these goals. - Remarkable ability to create courteous, friendly, professional work environment. - Uncommon creative problem solving skills. - Ability to recognize and define problems, identify alternative solutions, select the best course of action, and submit suggestions or present useful new ideas to improve operations. - Great ability to quickly evaluate alternatives and decide on a plan of action. - Willing to work a busy and sometimes hectic work schedule. - Government Purchase Card/Travel Card Knowledge

Dynamic General Manager with a proven track record at Woodlands Hospitality, excelling in operations management and team building. Spearheaded strategies that drove significant revenue growth while enhancing client relations. Expert in inventory control and staff training, fostering a high-performance culture that consistently exceeded targets.

Craig Simpson

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