Special Olympics UAE - Volunteer customer service
Craig Viskovic
IT Program/Project Management
PORT KENNEDY,WA
Summary
Insightful Information Technology Manager with more than 20 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
3
3
years of post-secondary education
5
5
Certificates
1
1
year of professional experience
Work History
IT Program Manager
IBM Australia (ATCO Gas)
Perth, WA
04.2021 - Current
- Manage delivery of client applications and network projects portfolio
- End to end financial responsibility for program delivery (IBM & client)
- Solutioning and pricing of new projects including development of all commercial documents
- Management of project team members - onshore and offshore
- Recruitment and selection of new team members
- Manage program governance and all client escalations
- IBM representative for all client steering committee meetings
Education
Associate of Applied Business - Accounting And Business Management
Swinburne Institute of Technology
Hawthorn, VIC 01.1982 - 12.1984
Skills
Complex project lifecycle management
Certification
IBM Certified - Complex Project Management
Interests
Committee member - Aussies Abroad Abu Dhabi
Expo 2020 - Volunteer customer service
Timeline
Support and Success Essentials for SAP Cloud Solutions SAP
11-2021
ICAgile Certified Professional
10-2021
IT Program Manager
IBM Australia (ATCO Gas)
04.2021 - Current
IBM Certified - Garage Delivery Method for Cloud
03-2020
IBM Certified - Blockchain Consulting
12-2019
IBM Certified - Complex Project Management
07-2016
Associate of Applied Business - Accounting And Business Management
Swinburne Institute of Technology
01.1982 - 12.1984
Personal Statement
I really enjoy working with people, whether it’s my client or my team to help bring out the best outcomes. I have come across many complex situations in my career and I believe that by having a strong operational background combined with the ability to relate to IT componentry it has allowed me to quickly understand a key issue or challenge and identify options to move forward.
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