Craig Wynwood
Perth,WA
Summary
Dynamic Operations Account Manager with extensive experience in account management and operational efficiency. Oversaw Rivet Port Hedland account for two and a half years, currently managing MRL account in Perth for nearly three years. Skilled in negotiating contracts and enhancing service delivery through effective supplier collaboration. Comprehensive understanding of MRL and CSI assets, ensuring compliance with site regulations.
Overview
12
12
years of professional experience
Work History
Operations Account Manager
Maxiparts
Kewdale, WA
12.2017 - Current
- Oversaw order processing and fulfillment, consistently meeting client expectations.
- Managed client accounts to ensure operational excellence and satisfaction.
- Analyzed client needs to develop tailored solutions and enhance service offerings.
- Implemented process improvements, increasing efficiency and quality of service delivery.
- Negotiated contracts with vendors, securing advantageous pricing terms for the organization.
- Collaborated with stakeholders across departments to align business objectives with operational plans.
- Monitored daily operations, identifying improvement areas and implementing necessary corrective actions.
oversize pilot escort
self employed
perth, WA
01.2014 - 11.2017
- Facilitated safe transport of oversize loads while ensuring compliance with permit guidelines.
- Applied for main road permits to authorize oversized load transit.
- Performed vehicle repairs in remote locations to maintain operational efficiency.
Education
Year 10 -
Queechy High School
Launceston, TAS11-1986
Skills
- Client account management
- Process improvement
- Operational analysis
- Contract negotiation
- Order fulfillment
- Customer relationship management
Affiliations
- I enjoy fishing, camping, and four-wheel driving
- spending time with my grandkids
- My favorite times are spent with my wife and our two little dogs
References
References available upon request.
Timeline
Operations Account Manager
Maxiparts
12.2017 - Current
oversize pilot escort
self employed
01.2014 - 11.2017
Year 10 -
Queechy High School