Summary
Overview
Work History
Education
Skills
Timeline
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Crissa Thompson

Crissa Thompson

Mandurah ,WA

Summary

I am a Responsible and motivated ready to get back into the workforce I am Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Millhouse Restaurant

Waitresses
Dwelling Up , WA
04.2015 - 11.2018
  • Understood and followed oral and written directions.
  • Assisted guests with making food and beverage selections.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Stocked server areas with supplies before, during and after shifts.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Greeted customers and provided menus.
  • Provided quality customer service with a friendly attitude.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Answered phone calls promptly and handled inquiries from customers courteously.

IGA Silver Sands

Cashier
Mandurah , WA
02.2012 - 11.2014
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Processed credit card transactions accurately and efficiently.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Processed refunds for worn, damaged and broken merchandise.
  • Stocked shelves with merchandise according to store layout plans.
  • Unloaded boxes from delivery trucks, checked for damages, and placed product in designated areas.
  • Checked expiration dates on products and removed outdated items from shelves.
  • Cleaned up spills promptly using appropriate equipment and materials.
  • Performed regular checks of display cases to ensure temperature settings were correct.

Education

Year10 - Na

Jon Tonkin College
Mandurah

Skills

  • Safe Food Handling
  • Customer Service
  • Menu Recommendations
  • Food Running
  • Relationship Management
  • Table Turnover
  • Cash Handling
  • Payment Processing
  • Dining Customer Service
  • Service Prioritization
  • Tableside Service
  • Menu Knowledge
  • Returns Processing
  • POS Systems
  • Customer Assistance
  • Cash Register Operation
  • Cleaning and Sanitizing
  • Ordering and Stocking
  • ID Verification
  • Stock Organization
  • Pallet Jack Experience
  • Packaging
  • Stock Rotation
  • Product Labeling
  • Price Checking
  • Money Handling
  • Willing to Learn

Timeline

Millhouse Restaurant

Waitresses
04.2015 - 11.2018

IGA Silver Sands

Cashier
02.2012 - 11.2014

Year10 - Na

Jon Tonkin College

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Crissa Thompson