Crista Lane
Riverstone,NSW
Summary
Highly experienced in time management, attention to detail, and organizational skills. I have worked across multiple platforms in the home mortgage sector during my time at St. George, collaborating effectively within my team and management throughout the year.
Overview
19
19
years of professional experience
Work History
Credit Assessor
St George Bank
02.2023 - Current
- Ensured consistent application of state laws, policies, and procedures across all assessments by collaborating closely with fellow assessors.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Maintained current understanding of lender requirements and documentation guidelines.
- Managed workload effectively by prioritizing tasks according to deadlines while maintaining attention to detail in all aspects of the assessment process.
Workflow Officer/Buisness Suppoer
St George Bank
08.2015 - 02.2023
- Allocated multiple assessor teams work for they day while collaborating with management and priorities through out the day
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Devised and implemented processes and procedures to streamline operations.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Implemented process improvements that streamlined workflows and increased operational efficiency
- Increased awareness and preparedness for potential threats by developing comprehensive training materials for new recruits.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- worked across multiple systems in allocating to staff, creating files, reviewing reports & maintaining multiple email boxes
Crew Trainer
McDonalds
06.2006 - 08.2015
- I work in all areas at McDonald's (McCafe, serving, cooking & children's parties)
- I was a crew trainer, crew cheif, McCafe & part co-ordinator.
Education
Cert IV in Financial Services
KAPLAN
Online01-2017
Skills
- Collaboration
- Confidentiality
- Attention to detail
- Problem-solving
- Time management
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Self motivation
- Documentation review
- Teamwork and collaboration
- Workflow management
- Microsoft office
- Schedule management
Timeline
Credit Assessor
St George Bank
02.2023 - Current
Workflow Officer/Buisness Suppoer
St George Bank
08.2015 - 02.2023
Crew Trainer
McDonalds
06.2006 - 08.2015
Cert IV in Financial Services
KAPLAN
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