Cristal Chau
Mitcham,VIC
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
SUTTONS UGG
12.2022 - 01.2023
- Helped provide each customer with the shoes they desired.
- Assisted customers in navigating company website and placing online orders via WeChat
- Mantained assigned rows by ensuring all shoes are correctly sized
- Neatly organised and displayed shoes.
- Understand different between various types of shoes
- Measured and fit customers with proper shoes with efficient communication
Fast Food Cashier
Fish Palace
12.2021 - 02.2022
- Streamlined payment transactions for quicker service using cash registers and POS systems.
- Manged orders from calls, helped customers with any questions or concerns.
- Enhanced customer satisfaction by providing accurate order processing.
- Managed food preparation and serving equipment.
- performed other duties as assigned.
Education
Bachelor of Science -
Monash University
Melbourne, VIC2026
Box Hill High School
Box Hill, VIC10.2023
Skills
- Product Knowledge
- Complaint Resolution
- Data Collection
- Consultative Sales
- Call Management
Languages
English
Professional Working
Mandarin
Full Professional
Cantonese
Native or Bilingual
Timeline
Customer Service Representative
SUTTONS UGG
12.2022 - 01.2023
Fast Food Cashier
Fish Palace
12.2021 - 02.2022
Bachelor of Science -
Monash University
Box Hill High School
Similar Profiles
Hayley McClellanHayley McClellan
Kennel Technician at Suttons Bay Animal HospitalKennel Technician at Suttons Bay Animal Hospital
TAVIO GATTOTAVIO GATTO
Assistant Sales Manager at Suttons MotorsAssistant Sales Manager at Suttons Motors
Belal EidBelal Eid
Sales Executive at Suttons Subaru ChulloraSales Executive at Suttons Subaru Chullora