Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease.
Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans and scripts. Dedicated to analyzing and resolving defects.
Overview
7
7
years of professional experience
Work History
Crew
McDonald's Restaurant
07.2016 - 04.2018
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Removed trash, debris and other waste materials from premises.
Cleaned and organized kitchen stations to promote team efficiency.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Followed supervisor instructions to complete tasks on time.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Quality Analyst
Teleperformance
11.2019 - 07.2023
Analyzed quality and performance data to support operational decision-making.
Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
Club DJ
DJ
02.2022 - Current
Dj specialized in electronic music like Tecnho, Thech House, Progressive, Happy Tecnho.