Cristiana Phillips
Kotara,Australia
Summary
Enthusiastic and dedicated university student at the University of Newcastle, pursuing degrees in Development Studies, Social Science, Event Management, and Cultural and Citizen Studies. Passionate about sustainability and the interconnectedness of people and communities. Committed to exploring and addressing issues related to development, social issues, community engagement , inequality, and environmental sustainability.
With a creative mindset, I value collaboration, proactivity, and inclusivity. I believe in the power of collective action and co-creation to drive positive impact and actively engage with diverse perspectives to foster innovation. Dedicated to valuing contributions and wellbeing, I aim to create a culture of care and inclusivity.
My academic background and passion align with providing strategic advice, education, and practical solutions in the circular economy. I am eager to contribute to efforts in building a collaborative and restorative system, connecting with various stakeholders to enable a sustainable future.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Leader Teacher and Host
Pinot and Picasso Newcastle
11.2021 - Current
- My role as a painting teacher and host at Pinot and Picasso I learnt array of many different and valuable leadership skills, including; to work dependently whilst I having to manage, assist and teacher painting artwork to a diverse range of customers, encouraging customers in meaning good artistic choice and to participate, time managing skill, independently closing up and setting up after and before class, oral speaking skill and communication and dealing with high spirited customers
- Also subcontracted with Decked out! Workshops, a skateboarding painting class working with Mitch revs local Newcastle artist
- Engaging with community – working at Cessnock youth centre
Placement /Student Volunteer
Hunter Wetlands Centre
02.2023 - 07.2023
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
- Strengthened interpersonal communication abilities through constant interaction with diverse populations during volunteering events.
- Demonstrated adaptability by quickly adjusting to changing circumstances or unforeseen challenges during volunteer events.
- Positively impacted the lives of countless individuals within the community by dedicating time, energy, and passion towards meaningful causes as a student volunteer.
- Established relationships with local organizations to identify opportunities for collaboration and mutual support.
- Achieved successful fundraising goals through diligent planning, marketing, and networking efforts.
Clean Up Day, Conservation Volunteers at Throsby Cree
- Promoted sustainability practices within the organization by implementing eco-friendly guidelines and reducing waste generated during events.
- Inspired a greater sense of responsibility towards the environment by sharing personal experiences and stories with participants during workshops and presentations.
Member
Newcastle University Student Environment Club
02.2022 - Current
- Participated in ongoing professional development opportunities and local events to promoting sustainable practices
Retail Worker
Myer, Charlestown
11.2020 - 07.2022
- I have mainly based the one department which covers Childrenswear, Toys, Women's Accessories, and Jewellery
- I have also worked alongside and assisted people from all departments such as menswear, homewares, intimate apparel, and women's shoes
- These versatile roles have allowed me to gain confidence, develop experience and skills in: Operating Point of Sales system Translating my personal love for styling to assist customers in finding clothing suitable to their unique needs
- Provided fashionable advice to customers when asked for purchases assistance
- My creative thinking helped with maintaining store displays with expertise in product merchandising and paying attention to detail
- Cultivated meaningful customer relationships through approaching, greeting customers, and building loyal clientele
- Helped customers find desired items and sizes by closely supporting each person throughout the buying process
- Went above and beyond to help customers with merchandise needs or service problems
- Located out-of-stock items for customers with other store locations or by directly contacting vendors
- I have also been formally nominated in June for the 'Customer First Champion Award' as well as getting acknowledged as the 'Customer First Hero of the Day' thrice for my outstanding customer reviews.
Volunteer
Dara Van and Refugee Hub
01.2018 - 07.2020
- Built customers with patients and developed trust with understanding, and sensitivity
- Assisted customers by offering respite care, companionship, and supportive listening
- Dara Van and Refugee Hub allowed me to work with a range of diverse people in society assisting and supporting their needs.
Retail Worker
Cotton on Kotara
08.2022 - 02.2023
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
- Collaborated with team members to execute store promotions and sales events, driving revenue growth.
Hospitality Worker
Hungry Jacks, Newcastle
01.2018 - 07.2019
- Presented a cheerful attitude when put in a stressful environment
- Received orders at counter conducted transactions with customers
- Cleaned and disinfected food preparation areas, workstations, and equipment
- Adhered to proper food handling, safety, and sanitation standards during food preparation, service, and clean-up
- Worked independently and teamed up with others to ensure productive workflow.
Education
Bachelor of Development Studies/Bachelor of Social Science - Tourism And Event Management
University of Newcastle
Newcastle, NSWHigh School Certificate -
St. Francis Xavier Hamilton
11.2020
Skills
- English speaker
- Italian speaker
- Time Management
- Flexible and Adaptable
- Attention to Detail
- Empathy for Users
- Creative artistic vision
- Critical and Creative Thinking
- Team Collaboration
- Punctual and Reliable
Accomplishments
- Completed St Francis Xavier, Hamilton, Newcastle in 2020.
- During my time at SFX I attained diligence awards in all my subjects; Geography, Society and Culture, Visual Arts, Standard English, and 2 Unit Religion.
- Attained my RSA through TAFE.
Personal Information
Hobbies: Art Painting, Clay Sculpting, Cooking, Music/playing guitar
Volunteer Experience
- Dara Van and Refugee Hub, Islington, 01/2018, 07/2019, Built customers with patients and developed trust with understanding, and sensitivity. Assisted customers by offering respite care, companionship, and supportive listening. Dara Van and Refugee Hub allowed me to work with a range of diverse people in society assisting and supporting their needs
- Clean Up Day, Conservation Volunteers at Throsby Cree
References
- 0419 831 260
- Laura Smyth from Pinot & Picasso
- Laura@pinotandpicasso.com.au
- Kerrell Bourne from Former Manager of Family Action Centre University of Newcastle
Certification
- Licensed RSA worker
- Working with children check
Timeline
Placement /Student Volunteer
Hunter Wetlands Centre
02.2023 - 07.2023
Retail Worker
Cotton on Kotara
08.2022 - 02.2023
Member
Newcastle University Student Environment Club
02.2022 - Current
Team Leader Teacher and Host
Pinot and Picasso Newcastle
11.2021 - Current
Retail Worker
Myer, Charlestown
11.2020 - 07.2022
Volunteer
Dara Van and Refugee Hub
01.2018 - 07.2020
Hospitality Worker
Hungry Jacks, Newcastle
01.2018 - 07.2019
Clean Up Day, Conservation Volunteers at Throsby Cree
Bachelor of Development Studies/Bachelor of Social Science - Tourism And Event Management
University of Newcastle
High School Certificate -
St. Francis Xavier Hamilton
- Licensed RSA worker
- Working with children check
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