Cristina Andres Verdu
Sydney,NSW
Overview
3
3
years of professional experience
Work History
Shop Assistant
Zara, Inditex
Zamora, Spain
07.2024 - 11.2024
- Provided excellent customer service by addressing and resolving customer complaints.
- Assisted parts personnel with managing inventory, receiving and stocking.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Worked with cross-functional teams to achieve goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed inventory and supplies to ensure materials were available when needed.
- Answered customers' questions and provided information on store procedures or policies.
- Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
- Checked out customers quickly but accurately ensuring all items are scanned properly.
- Built and maintained productive relationships with employees.
- Performed opening and closing procedures.
Shop Assistant
Bershka, Inditex
Salamanca, Spain
01.2022 - 02.2022
- Assisted in the preparation and execution of store events and promotions.
- Provided excellent customer service by addressing and resolving customer complaints.
- Assisted parts personnel with managing inventory, receiving and stocking.
- Organized store by returning merchandise to proper areas and restocked displays.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Worked with cross-functional teams to achieve goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
Fashion Event Management And Protocol
Elle Education
Madrid, Spain01-2024
Fashion Community And Marketing Master
Barreira A+D
Valencia, Spain09-2023
Styling And Personal Shopper
Condé Nast College
Madrid, Spain01-2023
Journalism
Universidad Pontificia De Salamanca
Salamanca, Spain09-2025
High School Diploma -
IES Maria De Molina
Zamora, Spain07-2018
Obligatory Secundary Education
IES Claudio Moyano
Zamora, Spain06-2016
Skills
I consider myself a dynamic, hardworking, extroverted, and empathetic individual with strong interpersonal and workplace skills, including teamwork, effective communication, active listening, tolerance, respect, and resilience
I am quick to learn, motivated, creative, productive, responsible, honest, perfectionist, and eager to keep learning
Timeline
Shop Assistant
Zara, Inditex
07.2024 - 11.2024
Shop Assistant
Bershka, Inditex
01.2022 - 02.2022
Fashion Event Management And Protocol
Elle Education
Fashion Community And Marketing Master
Barreira A+D
Styling And Personal Shopper
Condé Nast College
Journalism
Universidad Pontificia De Salamanca
High School Diploma -
IES Maria De Molina
Obligatory Secundary Education
IES Claudio Moyano
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