Tiara Locke
Summary
Experienced with handling diverse administrative duties and front-office management. Utilizes strong organizational abilities to maintain orderly and efficient office environments. Knowledge of effective communication techniques ensures positive interactions with clients and staff.
Overview
8
8
years of professional experience
Work History
Receptionist Administrator
Bodyworks Physiotherapy
04.2020 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Acted as first point of contact and set appointments for prospective clients.
- Handled complaints and questions, and re-directed calls to other team members.
Dance Teacher
Steps Dance Company
02.2017 - 12.2024
- Choreographed unique routines tailored to individual student abilities, enhancing each dancer''s strengths while improving areas of weakness.
- Provided private lessons for advanced dancers seeking more specialized instruction or audition preparation assistance.
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Developed strong relationships with students, encouraging them to develop self-confidence through the art of dance.
- Organized and led rehearsals for successful school performances, showcasing students'' talents and hard work.
- Enhanced student performance by implementing creative and engaging dance routines.
Medical Recetionist
Hamilton Specialist Suites
02.2018 - 04.2020
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient health & background history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
Education
CSTD Jazz Teaching Certificate -
Steps Dance Company
Rothwell, QLD10-2022
Bachelor of Arts - Dance Performance
Queensland University of Technology
Brisbane, QLD11-2019
RAD Teaching Certificate - Ballet
Queensland University of Technology
Brisbane, QLD11-2019
Skills
- Quick learner
- Effective multitasking
- Exceptional customer support
- Reception management
- File organization
- Multi-line phone operation
- Appointment setting
- Customer service management
- Schedule coordination
- Performance improvement
Timeline
Receptionist Administrator
Bodyworks Physiotherapy
04.2020 - Current
Medical Recetionist
Hamilton Specialist Suites
02.2018 - 04.2020
Dance Teacher
Steps Dance Company
02.2017 - 12.2024
CSTD Jazz Teaching Certificate -
Steps Dance Company
Bachelor of Arts - Dance Performance
Queensland University of Technology
RAD Teaching Certificate - Ballet
Queensland University of Technology
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