Cristina Onea
Tea Gardens,NSW
Summary
Hello,
I am Cristina, born in Romania, lived for many years in Scotland UK, where proudly became a British citizen and now a Permanent Resident here in Australia.
I worked numerous years for National Health Scotland.
Based in Cardiac ICU in Golden Jubilee Hospital and also, when spare time doing agency work in other hospitals, various wards and nursing homes for Greater Glasgow and Clyde.
I am a caring person and I love working and looking after elderly people.
I find amazing to be able to make a difference in someone else’s life, sometimes even with a simple smile.
I am enjoying working in a team but also confident to work by myself and I am always kin to learn and improve.
After my last child was born in 2016 I decided to leave Scotland and move to Australia, my husband is from here.
We traveled around Australia and I had the privilege of being able to look after my son and homeschooling him as a full time mother, until moved to Tea Gardens in June 2024.
I’ve got three kids, two fully independent, one in my care.
My youngest child is 8 years old and currently attending Tea Gardens primary school. This is one of the reasons I am restricted and I can only work Monday to Friday between 9am to 3pm .
Thank you and looking forward to hearing from you and hopefully to be part of your team.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Myall Chiropractic Health
06.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms .
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Developed strong relationships with patients, fostering loyalty and trust in the practice’s services.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Transcribed phone messages and relayed to appropriate personnel.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
- Fostered welcoming environment, greeting patients warmly upon arrival.
- Streamlined billing processes, ensuring accurate and timely invoicing.
- Managed patient appointments efficiently, reducing wait times significantly.
- Obtained payments from patients and scanned identification and insurance cards.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Nursing Assistant
Golden Jubilee Hospital NHS
01.2008 - 10.2017
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Documented care actions by completing records and logs in medical software system.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
- Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives.
- Enhanced continuity of care by thoroughly documenting shift reports and maintaining clear communication with incoming staff members.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Identified and reported unsafe situations to maintain adherence to safety protocols.
- Streamlined workflow for nursing staff by efficiently managing supplies inventory and restocking necessary items in a timely manner.
Estate Agent
Romania Property Management
08.2002 - 07.2007
- Maintained up-to-date knowledge of local market trends to provide accurate pricing recommendations for sellers.
- Negotiated favorable contract terms for clients by effectively communicating their needs and preferences to sellers.
- Maximized advertising exposure by utilizing various platforms such as print media, online ads, social media channels, and direct mail campaigns.
- Streamlined property search processes for buyers by carefully assessing their needs and providing targeted listings for consideration.
Education
NICHE Nursing-HCSW -
Glasgow Caledonian University
Glasgow UKSkills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Office administration
- Payment collection
Certification
HLTAID011-Provide First Aid
HLTAID010-Provide basic emergency life support
HLTAID009-Provide cardiopulmonary resuscitation
Timeline
Medical Receptionist
Myall Chiropractic Health
06.2024 - Current
Nursing Assistant
Golden Jubilee Hospital NHS
01.2008 - 10.2017
Estate Agent
Romania Property Management
08.2002 - 07.2007
NICHE Nursing-HCSW -
Glasgow Caledonian University
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