Cristina Siracusa
Sydney,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Bringing three years of related experience combined with results-focused and quality-driven approach.
Overview
6
6
years of professional experience
Work History
Sales and Leasing Associate
Coutts Commerical Real Estate Wetherill Park
Wetherill Park , NSW
03.2023 - Current
- Provided information about leasing options and negotiated terms of the lease agreement.
- Maintained accurate records of all transactions including sales data, client contact information and listing details.
- Generated new leads through cold calling, referrals, networking events and online research.
- Listed properties for sale using multiple platforms such as print media or online listings.
- Conducted walkthroughs with prospective buyers or tenants before contracts are finalised.
- Identified desirable features of potential properties based on client preferences.
- Applied various methods to build client base, including networking, email and social media.
- Compared properties with similar, recently sold properties in neighboring areas to determine comparative market price.
- Networked with industry contacts to expand knowledge of real estate markets and best practices.
- Assisted in creating marketing materials such as brochures, flyers, presentations and website content.
- Presented properties to potential buyers to address questions or concerns.
- Maintained current and accurate CRM database of prospective clients.
- Drafted contracts, purchase agreements, closing statements and leases.
- Developed relationships with key stakeholders in the real estate industry.
- Prepared documents such as listing agreements, purchase contracts, closing statements and deeds.
- Collaborated with agents, brokers and other professionals to facilitate successful transactions.
Property Officer
United Agents Property Group
02.2022 - Current
- Support the provision of an effective property management service by assisting in the preparation of high quality property reports, submissions, briefing notes and ministerial correspondence and by tracking progress through effective project records management.
- Assist in the development and effective management of SINSW property portfolio by executing assigned property transactions in a timely manner to ensure the provision of appropriate infrastructure arrangements.
- Developed and maintained strong working relationships with owners and tenants.
- Updated tenant and unit information to keep current in housing database.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Met with prospective tenants to show property and assess applications or sign leases.
- Prepare and circulate appropriate valuation reports, leases, licences and user agreements for review by the team to ensure accuracy and to assist in making informed property management decisions.
- Built relationships with service vendors and submitted associated billing statements.
- Undertake and review research relating to the property industry, analyse and review market trends and prepare advice for the team and senior management as directed to assist in providing an informed infrastructure property portfolio management service.
- Productively contributing and supporting the daily activities associated with the operations of a constantly changing public sector property portfolio.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Handled resident complaints and expedited maintenance requests.
- Facilitated tenant paperwork processing and verification.
Receptionist
United Agents Property Group
09.2021 - 02.2022
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Scheduled and confirmed appointments.
- Composed and prepared routine correspondence, letters and reports with job-related software.
- Delivered administrative support to team members by making copies, organising documents and rearranging schedules.
Sales Assistant
Intersport Wetherill Park
03.2019 - 12.2021
- Experience in a sales environment as the position was focused on communication and customer service.
- Greeted and assisted customers to foster positive experiences.
- Reset store displays for special events and seasonal merchandise changes.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
- Used computer system to retrieve customer information, part number inventory and status of purchase orders.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Identified customer needs by asking questions and advising on best solutions.
- Listened to customer needs to identify and recommend best products and services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Identified trends for sale promotions to increase interest or demand in products.
Receptionist
Laing and Simmons Wetherill park
01.2021 - 08.2021
- Achieve high levels of multitasking to reach my desired targets
- Proficient user of computer skills as well as Microsoft Office and Web tools like Google Suite
- Marketing skills
- Administration skills
- Greeted and directed visitors to appropriate personnel and answered calls and emails daily.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
- Collated, bound and stored computer-generated reports.
- Scheduled and confirmed appointments and meetings for management team.
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalisation, grammar and spelling.
- Maintained daily calendars, set appointments with clients and planned daily office events.
Administration Assistant
LJ Hooker Leppington
01.2020 - 02.2020
- Prepared and prioritised calendars and correspondence.
- Coordinated appointments, meetings and conferences.
- Inventoried and ordered supplies for office.
- Provided secretarial and office management support while building cooperative working relationships.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Composed correspondence, reports and meeting notes.
- Monitored schedules and calendar obligations for executives.
- Processed financial documents, contracts, expense reports and invoices.
Sales Assistant
Dusk Stockland
Wetherill Park
07.2018 - 01.2019
- Greeted and assisted customers to foster positive experiences.
- Reset store displays for special events and seasonal merchandise changes.
- Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
- Used computer system to retrieve customer information, part number inventory and status of purchase orders.
- Drove sales of company products and services by meeting with customers using strategic and organised approach.
Education
Class 2 Agent-Real Estate Licence - Property And Stock Agents Act 2002
NSW Fair Trading
Sydney, NSW08-2023
Certificate IV In Real Estate Practice - Real Estate
TAFE
NSW11.2021
Skills
- Client Relations
- Sales and Marketing
- Administrative Skills
- Critical Thinking
- Customer Service
- High Quality Communication Skills
- Skilled Multi-Tasker
- Supervision and Leadership
- Creative and Adaptable
- Knowledge of Leasing and Market Conditions
- Knowledge of Local and State Laws
- Tenant and Owner Liaising
- Deposits Management
- Repair Planning
- Vacancy Marketing
- Complex Problem Solving
- Proficient user of Microsoft Office
- Property Showing
- Cloud-Based File Management
- Maintenance & Repair Knowledge
- Vendor Relationship Management
- Leasing Agreements
- Contract Writing
- Growth Management
- CRM Proficiency
References
References available upon request.
Timeline
Sales and Leasing Associate
Coutts Commerical Real Estate Wetherill Park
03.2023 - Current
Property Officer
United Agents Property Group
02.2022 - Current
Receptionist
United Agents Property Group
09.2021 - 02.2022
Receptionist
Laing and Simmons Wetherill park
01.2021 - 08.2021
Administration Assistant
LJ Hooker Leppington
01.2020 - 02.2020
Sales Assistant
Intersport Wetherill Park
03.2019 - 12.2021
Sales Assistant
Dusk Stockland
07.2018 - 01.2019
Class 2 Agent-Real Estate Licence - Property And Stock Agents Act 2002
NSW Fair Trading
Certificate IV In Real Estate Practice - Real Estate
TAFE
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