Cristy Dalgleish

Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.

• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
• Followed up with existing customers to provide additional support and address concerns.
• Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
• Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
• Generated increased sales revenue through effective lead generation and follow-up efforts.
• Responded to telephone and in-person requests for information.
• Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
• Stayed knowledgeable on latest hygiene innovations and technological advancements through continuous training.
• Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.

• Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
• Maintained a safe working environment by adhering to established health and safety protocols during console operations.
• Observed and reported suspicious activities and persons.
• Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
• Facilitated seamless transitions between shifts by providing thorough handover notes detailing any outstanding tasks or ongoing issues requiring attention.
• Demonstrated adaptability by quickly learning new systems as they were introduced into the work environment.
• Shiftwork

• Maintained a safe and orderly work environment, conducting regular safety inspections and addressing potential hazards promptly.
• Handled any escalated issues that arose during the afternoon shift, taking prompt and appropriate actions to resolve conflicts and maintain a positive work environment.
• Demonstrated strong leadership qualities by guiding employees through challenging situations while maintaining a professional demeanour at all times.
• Utilized data-driven decision-making strategies to optimize operational success within the department.
• Addressed customer concerns promptly, providing exceptional service and resolving issues effectively.
• Oversaw daily operations, ensuring timely completion of tasks while maintaining high quality standards.
• Managed inventory levels effectively, minimising waste and optimising resource allocation.
• Collaborated with other supervisors to develop cross-functional solutions for improved overall operations.
• Defined clear targets and objectives and communicated to other team members.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Successfully managed budgets and allocated resources to maximise productivity and profitability.

• Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
• Prepared meals efficiently under time constraints for timely service during peak hours.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
• Collaborated with management team to develop new menu items.
• Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
• Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
• Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
• Proactively identified changes in patient condition or behaviour, alerting appropriate healthcare personnel for prompt intervention when necessary.
• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.