Cristy Smith
Perth,WA
Summary
Dedicated Dental Assistant with extensive experience at Rockingham Dental Centre, excelling in chair-side support and patient care coordination. Proven ability to assist in complex procedures, maintain meticulous patient records, and enhance patient comfort through effective communication. Skilled in electronic charting and committed to delivering compassionate care in high-pressure environments.
Overview
16
16
years of professional experience
Work History
Dental Assistant
Rockingham Dental Centre
Rockingham, WA
08.2006 - 07.2019
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
- Enhanced patient rapport by consistently delivering compassionate and professional care.
- Conducted inventory management to maintain essential supplies, avoiding procedural delays.
- Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
Dental Assistant
Mount Pleasant Dental Centre
Perth, WA
04.2005 - 08.2006
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided assistance during hygiene appointments for tooth whitening and fissure seals.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes. Including placement of dental implants.
- Pour up of models, make mouth trays for patients teeth whitening.
- Gereral cleaning of practice, waiting rooms, toilets, staff room.
- Filing patient dental records.
- Reception work, answering phone calls, booking patient appointments, Patient accounts.
Cashier
Woolworths
Kwinana, WA
02.2003 - 05.2005
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
Certificate III - Dental Assistant
Dental Nursing Australia
Mandurah, WA07.2006
Skills
- Professionalism and etiquette
- Oral surgery assistance
- Patient care coordination
- Chair-side support
- Electronic charting
- Dental staff assistance
- Complex Problem-solving
- Patient record maintenance
- Orthodontic procedure support
- Dental office administration
- Instrument selection
Timeline
Dental Assistant
Rockingham Dental Centre
08.2006 - 07.2019
Dental Assistant
Mount Pleasant Dental Centre
04.2005 - 08.2006
Cashier
Woolworths
02.2003 - 05.2005
Certificate III - Dental Assistant
Dental Nursing Australia