Cristy Tordecillas
Cooranbong,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Executive Assistant
Optus
11.2015 - Current
- Organized and coordinated conferences, AOP's, 1-1 and monthly meetings.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Liaising with Executive Assistants, both internal and external in scheduling and coordinating appointments across Optus/ Singtel and vendors.
- Manage diary accordingly. This includes scheduling internal and external appointments together with domestic and international meetings.
- Raising PO's, processing invoices and liaising with vendor/supplier for payment status.
- Providing support with onboarding new starters (Perm I Contractor)
- Organising catering, lunches and events and other general duties required.
Project Administrator
Siemens Pte Ltd
02.2011 - 03.2015
- Administrative activities: includes calls management, letter circulation, maintenance and filling of operational information and technical assignments.
- Central filling upkeep, library and brochures administration
- Project operations and administrative activities
- Preparation of project requisition and stock requisition
- Processing of Purchase Orders thru SAP and documentation provides necessary follow up.
- Processing invoices and delivery orders
- Collection, verification and input of timesheets and overtime in SAP.
- Procurement coordination and logistics
- Processing of Purchase requisition for asset and non-asset via Nexus.
- Data entry and general administration as required by the project managers and other project team members.
Administrative Officer
Extol Design & Contract Pte Ltd
09.2009 - 01.2011
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Office phone handling and other general administrative task.
Senior Agent / Customer Service Officer
Incoho
01.2007 - 05.2009
- Handling customer inquiries, complaints, billing questions and payment extension/ service request.
- Management of high volume workload
- Spearheading a team of agents performing inbound/outbound calls in support to SKO Brenner collections US based.
- Handling of international inbound/outbound calls for Proactive USA, Body by Jake, Winsor Pilates and other beauty/fitness products.
- Acceptance of phone payment, card replacement, card cancellation.
- Answer billing questions and disputes, account maintenance and others.
- Submission of daily, weekly and monthly reports
Billing Administrative Assistant
Radian Consulting Inc
02.2005 - 12.2005
- Responded to customer concerns and questions on daily basis.
- Executed billing tasks and recorded information in company databases.
- Used data entry skills to accurately document and input statements.
- Managed invoicing and payment processing operations.
Project Assistant
Citibank NA
06.2004 - 01.2005
- Compiled reports and recorded activities for projects as part of comprehensive, compliance-driven recordkeeping strategies.
- Adhered to established schedules by facilitating work quality and timely delivery.
- Handled administrative duties, filing and errands.
Student Assistant
Asiatech Educational Foundation Inc
06.2001 - 03.2004
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
- Completed clerical tasks such as filing, copying and distributing mail.
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Education
Bachelor of Science - Information Technology
Asiatech Educational Foundation Inc
Philippines03.2004
Skills
- Highly developed interpersonal skills with other Senior Executives and Managers
- Proven ability to organise and co-ordinate with other EA's across Optus community
- Advanced Microsoft outlook
- A level of professionalism and confidentiality is expected, maintained whilst in the office and while representing the direct reports
Timeline
Executive Assistant
Optus
11.2015 - Current
Project Administrator
Siemens Pte Ltd
02.2011 - 03.2015
Administrative Officer
Extol Design & Contract Pte Ltd
09.2009 - 01.2011
Senior Agent / Customer Service Officer
Incoho
01.2007 - 05.2009
Billing Administrative Assistant
Radian Consulting Inc
02.2005 - 12.2005
Project Assistant
Citibank NA
06.2004 - 01.2005
Student Assistant
Asiatech Educational Foundation Inc
06.2001 - 03.2004
Bachelor of Science - Information Technology
Asiatech Educational Foundation Inc
Similar Profiles
HAYDEN PERKINSHAYDEN PERKINS
Specialist Care Lead at OptusSpecialist Care Lead at Optus
Raeid RahmanRaeid Rahman
Sales Consultant at OptusSales Consultant at Optus
Varun Kumar GujjetiVarun Kumar Gujjeti
IT Support Specialist at OptusIT Support Specialist at Optus