Cristy Jan Figueroa
Clarkson
Summary
Versatile and driven professional with a diverse background in business administration, human resources, and customer service. Seeking a challenging position where I can leverage my strong communication, organizational, and problem-solving skills to contribute positively to a dynamic organization. Dedicated to continuous learning and growth, I am adaptable and eager to take on new responsibilities and challenges in various roles. My goal is to make a meaningful impact while further developing my expertise and advancing my career
Overview
3
3
years of professional experience
Work History
Manager
Mcdonalds
12.2023 - Current
- Overseeing day-to-day operations.
- Implemented innovative strategies to enhance customer experience and increase profitability
- Ensured compliance with food safety and workplace health and safety regulations.
Sales Agent
Optus
09.2023 - 12.2023
- Provided exceptional customer service, assisting customers with inquiries, sales, and product demonstrations
- Achieved and exceeded sales targets through effective communication and product knowledge
- Collaborated with team members to maintain store presentation and cleanliness.
Manager
McDonald's
01.2023 - 08.2023
- Overseeing day-to-day operations.
- Implemented innovative strategies to enhance customer experience and increase profitability
- Ensured compliance with food safety and workplace health and safety regulations.
Shift Supervisor
Collins Restaurant Management
08.2022 - 12.2022
- Supervised restaurant operations during shifts, ensuring smooth workflow and customer satisfaction
- Trained and coached team members on service standards and procedures
- Managed inventory levels and facilitated stock replenishment.
Crew Member
McDonald's
08.2022 - 12.2022
- Worked in a fast-paced environment, delivering high-quality customer service and food preparation
- Operated kitchen equipment and maintained cleanliness and hygiene standards
- Contributed to team success through effective communication and teamwork.
Human Resource Officer
Pencil and Stationery Products Manufacturers Inc.
02.2021 - 07.2022
- Managed end-to-end recruitment processes, including job advertising, screening, and selection
- Provided HR support to employees, handling inquiries, grievances, and disciplinary matters
- Administered payroll and maintained accurate employee records.
Education
Bachelor of Business Administration - Human Resource Management
Mondriaan Aura College
Skills
References
Available upon request
Timeline
Manager
Mcdonalds
12.2023 - Current
Sales Agent
Optus
09.2023 - 12.2023
Manager
McDonald's
01.2023 - 08.2023
Shift Supervisor
Collins Restaurant Management
08.2022 - 12.2022
Crew Member
McDonald's
08.2022 - 12.2022
Human Resource Officer
Pencil and Stationery Products Manufacturers Inc.
02.2021 - 07.2022
Bachelor of Business Administration - Human Resource Management
Mondriaan Aura College