Summary
Overview
Work History
Education
Skills
References
Timeline
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Cristy Jan Figueroa

Clarkson

Summary

Versatile and driven professional with a diverse background in business administration, human resources, and customer service. Seeking a challenging position where I can leverage my strong communication, organizational, and problem-solving skills to contribute positively to a dynamic organization. Dedicated to continuous learning and growth, I am adaptable and eager to take on new responsibilities and challenges in various roles. My goal is to make a meaningful impact while further developing my expertise and advancing my career

Overview

3
3
years of professional experience

Work History

Manager

Mcdonalds
12.2023 - Current
  • Overseeing day-to-day operations.
  • Implemented innovative strategies to enhance customer experience and increase profitability
  • Ensured compliance with food safety and workplace health and safety regulations.

Sales Agent

Optus
09.2023 - 12.2023
  • Provided exceptional customer service, assisting customers with inquiries, sales, and product demonstrations
  • Achieved and exceeded sales targets through effective communication and product knowledge
  • Collaborated with team members to maintain store presentation and cleanliness.

Manager

McDonald's
01.2023 - 08.2023
  • Overseeing day-to-day operations.
  • Implemented innovative strategies to enhance customer experience and increase profitability
  • Ensured compliance with food safety and workplace health and safety regulations.

Shift Supervisor

Collins Restaurant Management
08.2022 - 12.2022
  • Supervised restaurant operations during shifts, ensuring smooth workflow and customer satisfaction
  • Trained and coached team members on service standards and procedures
  • Managed inventory levels and facilitated stock replenishment.

Crew Member

McDonald's
08.2022 - 12.2022
  • Worked in a fast-paced environment, delivering high-quality customer service and food preparation
  • Operated kitchen equipment and maintained cleanliness and hygiene standards
  • Contributed to team success through effective communication and teamwork.

Human Resource Officer

Pencil and Stationery Products Manufacturers Inc.
02.2021 - 07.2022
  • Managed end-to-end recruitment processes, including job advertising, screening, and selection
  • Provided HR support to employees, handling inquiries, grievances, and disciplinary matters
  • Administered payroll and maintained accurate employee records.

Education

Bachelor of Business Administration - Human Resource Management

Mondriaan Aura College

Skills

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References

Available upon request

Timeline

Manager

Mcdonalds
12.2023 - Current

Sales Agent

Optus
09.2023 - 12.2023

Manager

McDonald's
01.2023 - 08.2023

Shift Supervisor

Collins Restaurant Management
08.2022 - 12.2022

Crew Member

McDonald's
08.2022 - 12.2022

Human Resource Officer

Pencil and Stationery Products Manufacturers Inc.
02.2021 - 07.2022

Bachelor of Business Administration - Human Resource Management

Mondriaan Aura College
Cristy Jan Figueroa