Crystal Bastian
Schofields,NSW
Summary
Results-driven Data Governance Analyst with a background in business transformation and data quality improvement projects. Expertise in developing data governance policies, managing data lineage, and maintaining comprehensive data glossaries. Known for delivering training programs that enhance data literacy and engagement across the organization.
Overview
20
20
years of professional experience
Work History
Data Governance Analyst
News Corp
04.2021 - Current
- Data Governance Framework Development: Formulated and executed data governance policies, implemented standards and guidelines, and maintained the data governance platform with up-to-date information for the data transformation project.
- Data Compliance and Privacy: Partnered with the Operations and IT teams to ensure efficient access and security controls are in place.
- Ensured that the data is governed through out the life cycle of the project that the data is defined, owned and managed.
- Metadata Management and AI: Collaborated with cross-functional teams to develop the data catalogue and business glossary, ensuring effective utilization across all business domains.
- Developed training materials and conducted workshops to onboard new analysts and business users to Atlan, ensuring active stakeholder participation and ongoing communication.
- Served as the Subject Matter Expert (SME) on data lineage, responding to enquiries related to root cause identification and impact analysis which helped by reducing data errors and improving the data scores.
- Streamlined the process of gathering data definitions by leveraging Vertex AI, which cut down the processing time significantly.
- Continuous Improvements: Working with the stakeholders in Uplifting the reporting standards of the reports by bringing together the governance and visual components. Ensuring the reports meets the governance standards that the data is defined, owned, secure, trusted and visually the layout of the reports are easy to use and follow the proper UX layout .
- Enhanced stakeholder engagement by regularly sharing a data governance dashboard with scorecards and metrics, ensuring continuous transparency in reporting.
SAP Business Analyst
Lion Pty Ltd.
05.2016 - 08.2020
- Enhanced SAP System Adoption: Improved user adoption and productivity by providing effective training, support, and clear communication between technical consultants and stakeholders.
- Seamless Integration & Data Migration: Collaborated with IT and business stakeholders to ensure smooth integration of legacy systems with new SAP implementations, significantly reducing data migration issues.
- Data Management & Conversion: Led data analysis, cleansing, mapping, and reconciliation efforts for migrating master and transactional data from legacy systems to SAP S/4, ensuring data accuracy and compliance with S/4 HANA standards.
- Project Coordination & Execution: Coordinated the data load phases, including testing and cutover activities, ensuring timely execution within project timelines.
- Workshops & Risk Management: Led workshops with business and implementation partners to identify gaps, risks, and opportunities, aligning project outcomes with future state requirements.
- Data Governance Contribution: Contributed to developing data governance strategies, including policies and standards, by applying SAP process knowledge.
SAP Migration Data Analyst
Lion Pty Ltd.
06.2015 - 05.2016
- Business Process Analysis & Data Loading: Analyzed As-Is and To-Be business processes, and created load programs/LSMW to transfer data into the new pricing and hierarchy structure.
- ETL Operations & Technical Specifications: Extracted, transformed, and loaded data into SAP, and prepared technical specifications for migrated objects, ensuring alignment with the new system.
- Testing & Performance Optimization: Collaborated with technical and testing teams to validate load programs, and identified opportunities to enhance program performance.
- Conversion & Mapping: Created conversion specification documents and coordinated with the Pricing Operations Manager to accurately map customers to the new hierarchy.
- Data Cleansing & Sign-Off: Worked with business teams to cleanse large volumes of data and secured pre-load and post-load sign-offs from stakeholders.
- Documentation & Risk Management: Partnered with the Business Process Consultant to update customer creation documentation and identified potential risks and impacts of system changes.
- Issue Resolution: Analyzed and resolved issues related to customer hierarchy and data loading errors in the new system.
SAP Business Executive
Lion Pty Ltd.
11.2011 - 06.2015
- Business Process Documentation: Captured As-Is SAP Business System processes, including SAP Master Data, and reviewed and revised process documentation and maps.
- Master Data Management: Facilitated creation and modifications to the SAP Master Database for vendors, customers, and materials based on the requirements.
- Issue Resolution & Root Cause Analysis: Analyzed and resolved SAP issues raised by end users, collaborating with the SAP IT team to identify root causes and implement solutions.
- Process Improvement: Proposed and implemented new or improved processes by gathering requirements, consulting stakeholders, and finalizing specifications to enhance business processes.
- Customer Creation Automation: Contributed to the creation of the SAP customer online credit application by documenting As-Is business rules and field functionalities for the customer creation process.
SAP Consultant
Genpact
06.2007 - 07.2009
- Collaborated with Teams: Worked with Business Analysts and Functional Consultants (FI/CO, SD, MM, PM, QM, EDI) to discuss functional requirements and provide technical solutions.
- Technical Documentation & Development: Analyzed functional specifications, created technical documentation, developed and unit-tested ABAP code, and addressed defects to ensure timely delivery.
- Testing & User Support: Tested code with various scenarios, prepared unit test documentation for end-user guidance, and assisted in resolving support tickets.
- Interface Enhancement & Data Uploads: Enhanced ALE/IDOC interfaces for data transfer, created reports for data uploads from Excel to tables, and designed LSMW processes for vendor, customer, and material uploads.
Technical Analyst
Genpact
08.2004 - 06.2006
- Issue Troubleshooting & Resolution: Diagnosed and resolved system/application issues reported by end users, documenting and administering solutions to improve business-specific applications.
- IT Monitoring: Monitored IT components, including applications, databases, networks, and email, using Site Scope Monitoring for Global NBC Universal’s IT environment.
- Business Process Documentation: Documented current business service center functions, created and revised business process maps, and prepared documentation and training materials for knowledge management.
- Client Interaction & Solution Provision: Engaged with end users and clients to understand and document software issues, providing effective business solution
Education
ERP
Victoria University
Master Of Business And Information System 2011
Skills
- Analytical Thinking
- Information Gathering
- Team Collaboration
- Documentation And Reporting
Timeline
Data Governance Analyst
News Corp
04.2021 - Current
SAP Business Analyst
Lion Pty Ltd.
05.2016 - 08.2020
SAP Migration Data Analyst
Lion Pty Ltd.
06.2015 - 05.2016
SAP Business Executive
Lion Pty Ltd.
11.2011 - 06.2015
SAP Consultant
Genpact
06.2007 - 07.2009
Technical Analyst
Genpact
08.2004 - 06.2006
ERP
Victoria University
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