Crystal Dmytryk

• Opening and setting up store in the mornings.
• Closing store end of day.
• Completed daily tasks accurately and on-time to support shop needs.
• Restocked shelves and helped customers locate desired items.
• Ensured a clean, safe, and welcoming store environment for customers and staff alike.
• Support cleanliness and maintain organized store.
• Provided excellent customer service, promptly addressing inquiries and resolving issues.
• Checked incoming orders and organized new stock.
• Picking-packing orders ready for in-store pick up and deliveries.
• Assisted customers in locating items, ensuring a positive shopping experience.
• Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
• Loaded van and properly secured items to prevent damage for deliveries.
• Completed on-time deliveries by choosing best and most efficient routes.
• Delivered packages to customer doorsteps and business offices.

• Used social media platforms to promote salon and services.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Kept workspace clean, organized and well-stocked for upcoming appointments.
• Consulted with clients to understand desired look and discuss available lash options.
• Followed correct processes to apply lash extensions to clients' natural lashes.
• Created unique looks matching individual client preferences and budgets.
• Run and manage at home business
• Implemented detailed record-keeping system that allowed for tracking of client preferences, appointments history, allergies or sensitivities easily accessible during future visits.
• Worked with high attention to detail to complete precise, long-lasting lash looks.

• Welcomes guests and customers, in person or on the telephone, and answering / directing inquiries.
• Invoicing progress claims to clients, many with specific lodgement procedures
• Administrative assistance to Finance, HR and QHSE teams
• Prepares reports by collecting and analyzing information.
• General housekeeping, general errands and customer collections
• Manage office and kitchen facilities, office supplies and meeting rooms
• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; and verifying receipt of supplies.
• Ensures operation of office equipment including requesting maintenance as required.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data

• General administration and office duties

• Answering all incoming calls and assisting appropriately

• Checking and responding to all incoming emails and faxes

• Processing and invoicing orders

• Liaise with warehouse staff, sales reps, branch manager and other branches

• Build customer relations with customers

• Greeting and assisting all incoming visitors

• Training new staff with procedures, operations and programs (MYOB EXO)

• Assisting with accounts payables and receivables

• Assisting with Aged Debtors Reports monthly

• Maintain and manage stock levels

• Ordering stock weekly and maintaining office supplies

• Assisting in stock take

• Entering customer quotes and forwarding accordingly

• Creating SOP (standard operating procedure) manual

• Organize freight transportation and courier bookings

• Managing filing system

• Maintain customer database and follow up calls

• General administration and office duties

• Answering all incoming calls and forwarding appropriately

• Checking and responding to all incoming emails and faxes

• Maintaining the service calendar with service job bookings

• Arranging travel bookings for service technicians

• Ensuring technicians are site approved prior to site visits (ERMS/Forwood)

• Creating new service/sales jobs into the database

• Creating service invoices from Service Field Time-sheets

• Processing Purchase Orders from incoming calls and faxes

• Data Entry and SAP (purchasing/invoices/inventory/Amex Statements)

• Assisting Manager with Sales Proposal when required (Creating Proposals for Customers)

• OHS Representative Procedures and Duties (Toolbox Meetings/Minutes/Office Procedures)

• Typing up all technician site reports to save on to database and archived filing

• Dealings with incoming and outgoing courier packages

• Maintaining internal company registers

• Recruitment and Training of new employees

• Greeted guests, promoted specials, and took orders.
• Operated the cash register with accuracy, ensuring proper handling of transactions.
• Kept workplace clean and organized in line with restaurant policies.
• Collaborated with team members to maintain a smooth workflow during busy hours.
• Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
• Prepared and served hot and cold sandwiches based on customer preferences.

• General Administration and office duties
• Answering all incoming calls and forwarding appropriately
• Sorting and distributing all outgoing & incoming mail
• General filing and office duties
• Ensuring client files are updated and compliant
• Assisting with general administrative support
• Assisting Manager when required
• Data Entry and MYOB (purchasing/sales/payroll)

• Detailed cleaning of the inside and outside of vehicles

• Wash, Vacuum and Polish Vehicles

• Team Work

• Customer Service
• Cash Handling
• Cleaning
• Packing and Stacking

• Customer Service
• Cash Handling
• Preparation of Food
• Cleaning and Washing

• Customer Service
• Cash Handling
• Food Handling
• Cleaning and Washing