Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Additional Information
Work Availability
Timeline
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Crystal Frame

Crystal Frame

RemoteHigh-Ticket Closer
Palm Beach,QLD

Summary

Remote High-Ticket Closer focused on converting 36 to 60 warm leads per week into booked sales through consultative follow-up, objection handling, and structured CRM management, with a 33% close rate in Neurodevelopmental Psychology Closing offer. Brings direct exposure to GoHighLevel, phone, and SMS outreach across 3+ pipelines in premium women’s health and fitness offers, with a background supporting no-show recovery and pipeline movement. The mix of lead qualification, discovery interest, and attributed revenue supports a strong fit for remote closing work with premium offers.

Overview

8
8
years of professional experience

Work History

Remote Sales Setter | Closer Development

FitTribe
04.2026 - Current
  • Engage and qualify warm leads for a premium women's 40+ health and fitness offer through phone, SMS and GoHighLevel.
  • Set 26 of 46 team sales in June 2026, contributing more than $80K of $120K in attributed revenue.
  • Manage discovery bookings, objection handling, follow-up, no-show recovery and CRM activity.
  • Remote
  • Assisted in scheduling appointments for clients to optimize service delivery.
  • Collaborated with team members to maintain workflow consistency.
  • Documented daily operations, contributing to accurate reporting and analysis of processes.

Founder & Business Strategist

Empire Consulting
06.2022 - Current
  • Provide sales and business consulting for founders, clinics and service-based businesses.
  • Develop consult-to-close frameworks, CRM workflows, nurture sequences and client journeys.
  • Developed strategic business plans to drive client engagement and satisfaction.
  • Analyzed market trends to identify opportunities for service expansion.
  • Cultivated relationships with clients, ensuring alignment with their goals and objectives.
  • Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Created organization's mission and vision statements for use by employees.
  • Improved operational efficiency, adopting new technologies that automated routine tasks.

High-Ticket Sales Closer | Client Relationship Specialist

Empire Consulting, contracted to SimChat Health Centre
06.2025 - 04.2026
  • Sold premium ADHD, autism and psychological assessment services valued from $1,800 to $5,250.
  • Increased sales sixfold over five months through discovery, objection handling, payment conversations and structured follow-up.
  • Built CRM workflows, scripts, SOPs and nurture sequences to improve conversion and client experience.
  • Closed sales by effectively addressing client needs and objections.
  • Collaborated with marketing team to align messaging and promote services.

Founder & Lead Cosmetic Nurse

Crystal Injections / Face Value Aesthetics Pty Ltd
05.2015 - 05.2023
  • Subcontracted to Laser Clinics Australia and Australian Skin Clinics, delivering premium cosmetic injectable treatments and consultative sales.
  • Sold packages valued from $900 to $10,000 and maintained an average 75% same-day conversion rate.
  • Personally generated $5,000 to $10,000 in sales per working day against the standard $2,500 clinic target.
  • Built repeat business and referrals through trust-based relationship management.
  • Australia
  • Cultivated company-wide culture of innovation and collaboration.

Senior Sales Consultant

Laser Clinics Australia
01.2016 - 01.2019
  • Averaged more than $5,000 in daily sales against a $2,500 target.
  • Delivered consultative sales for premium cosmetic services and treatment plans.
  • Built strong client relationships leading to repeat purchases, referrals and high conversion.
  • Pacific Fair & Robina
  • Led sales initiatives to enhance customer engagement and boost revenue growth.
  • Developed tailored treatment plans based on client needs and preferences.

Cosmetic Surgery Sales Consultant

The Harley Medical Group
  • Sold cosmetic surgery packages valued from £3,500 to £8,000+, approximately A$6,700 to A$15,300+.
  • Guided clients through decisions involving surgery, recovery, finance, timing and cost.
  • Handled objections relating to price, partner approval and readiness to proceed.
  • United Kingdom
  • Earlier Career
  • Engaged clients by providing detailed product knowledge and addressing inquiries effectively.
  • Assisted in managing sales pipeline, ensuring timely follow-ups and client communications.

Education

Remote Sales Institute - High-Ticket Sales - High-Ticket Sales

Remote Sales Institute
Australia
12-2026

Certificate IV - Finance & Mortgage Broking

Entry Education
Australia
12-2026

Associate Degree - Songwriting & Music Production

SAE University College
Byron Bay, NSW
12-2025

Graduate Certificate - Diabetes Education

Deakin University
Adelaide
2019

Bachelor of Nursing - Nursing

Queensland University Technology
Brisbane, QLD

Skills

High-ticket closing

Consultative selling

Appointment setting & qualification

Objection handling

CRM & pipeline management

Sales coaching

Sales forecasting

Lead generation

Client retention

Business development strategy

Commission structure design

Sales training

Quota setting

Pipeline reporting

Revenue forecasting

KPI dashboard reporting

Accomplishments

  • Increased clinic revenue by 600% growing revenue from $40,000 in the previous 12 months to $144, 000 in five months.
  • Achieved 75% consultative sales conversion in cosmetic medicine.
  • Consistently exceeded KPIs in remote high-ticket sales.
  • Maintained 78%+ show rates on booked appointments
  • Top performer in multiple sales environments with deals ranging from $5K-$20K

Interests

  • Property Investing
  • Business Strategy
  • Stand-up Paddleboarding (SUP) & SUP Yoga
  • Gym Workouts
  • Music Production, Karaoke, Singing/ Songwriting
  • Sales Psychology
  • AI & emerging technology
  • Health optimisation & biohacking
  • Leadership & personal development

Additional Information

  • Fully equipped for remote phone and Zoom sales.
  • Experienced with GoHighLevel, CRM systems, Google Meet and Zoom.
  • Comfortable with scripts, SOPs, coaching, call reviews and performance-based environments.
  • References available on request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Remote Sales Setter | Closer Development

FitTribe
04.2026 - Current

High-Ticket Sales Closer | Client Relationship Specialist

Empire Consulting, contracted to SimChat Health Centre
06.2025 - 04.2026

Founder & Business Strategist

Empire Consulting
06.2022 - Current

Senior Sales Consultant

Laser Clinics Australia
01.2016 - 01.2019

Founder & Lead Cosmetic Nurse

Crystal Injections / Face Value Aesthetics Pty Ltd
05.2015 - 05.2023

Cosmetic Surgery Sales Consultant

The Harley Medical Group

Remote Sales Institute - High-Ticket Sales - High-Ticket Sales

Remote Sales Institute

Certificate IV - Finance & Mortgage Broking

Entry Education

Associate Degree - Songwriting & Music Production

SAE University College

Graduate Certificate - Diabetes Education

Deakin University

Bachelor of Nursing - Nursing

Queensland University Technology
Crystal FrameRemoteHigh-Ticket Closer