Crystal Jones-Williams
Wyreema,Australia
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Store Assistant/loadrunner
Aldi Australia
TOOWOOMBA, AUSTRALIA
06.2022 - Current
- Ensured seamless checkout experience with attentive customer service, efficiently scanning items at a pace that satisfied customers while maximizing productivity
- Maintained a high level of efficiency when running load, while also demonstrating safe operation of manual and electric jacks.
- Demonstrated strong ability to work autonomously as well as in a group
- Maintained store standards by effectively managing stock rotation, verifying product freshness, and conducting necessary write-offs
- Ensured customers had a pleasant experience by promptly assisting with stock location and addressing any concerns about item quality
- Incorporated empathetic and patient approach in resolving customer issues.
- Managed upkeep and tidiness of sales floor as well as backroom areas.
Waitress
CITY GOLF CLUB
TOOWOOMBA, AUSTRALIA
07.2021 - 11.2021
- Promoted a pleasant atmosphere by ensuring cleanliness of tables and floors in dining areas
- Performed tasks involving table clearing, menu display, and customer guidance
- Informed patrons of daily specials, managed food and drink requests, and provided prompt responses to customer queries
- Implemented efficient till operations to ensure prompt and accurate customer order processing.
- Collaborated with team members during high customer volume shifts.
Caregiver
HOME INSTEAD SENIOR CARE AUSTRLIA
TOOWOOMBA, AUSTRALIA
01.2021 - 11.2021
- Provided care for various clients on a rotational schedule
- Performed maintenance duties including house cleaning and meal preparation
- Consistently implemented safety practices while adhering to care plans and home regulations.
- Skillfully managed tasks such as changing bedding and organizing laundry
- Interacted with clients, offering companionship and participating in light activities.
- Demonstrated commitment to upholding legal and regulatory requirements in the provision of home health care services.
Store Employee
WYREEMA CORNER STORE
WYREEMA, AUSTRALIA
05.2019 - 07.2020
- Established a comprehensive cleaning regimen to promote optimal sanitation in the kitchen and surrounding areas
- Effectively communicated with both employees and upper management to provide exceptional customer service
- Demonstrated exceptional problem-solving skills by promptly resolving customer issues
- Evaluated the customers’ needs and provided service options to meet their requirements
- Received and processed customer orders over the phone
- Managed cash register operations and maintained accurate transactions
- Consistently performed stock packing and heavy lifting tasks.
Education
Harristown State High School
Drayton State School
Skills
- Customer Assistance
- Dependable and Responsible
- Organizational Skills
- Merchandise Display
- Critical Thinking
- Task Prioritization
- Calm Under Pressure
- Decision-Making
- Excellent Communication
- Cash Handling
- Customer Complaint Resolution
- Customer Service
- Merchandise Restocking
- Customer inquiries
- Product Knowledge
- Positive and professional
Availability
I currently have my own reliable and insured car as well as my automatic open license. I am currently employed with ALDI but I am willing to give the appropriate notice to leave when I secure a position with your company. I am available public holidays, weekdays and weekends.
Personal Information
Date of Birth: 10/01/2003
References
References available upon request.
Timeline
Store Assistant/loadrunner
Aldi Australia
06.2022 - Current
Waitress
CITY GOLF CLUB
07.2021 - 11.2021
Caregiver
HOME INSTEAD SENIOR CARE AUSTRLIA
01.2021 - 11.2021
Store Employee
WYREEMA CORNER STORE
05.2019 - 07.2020
Harristown State High School
Drayton State School
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