Crystal Kelly
Gold Coast
Summary
Dynamic and self-motivated professional with a diverse background in IT services and the cleaning industry. Successfully managed and operated independent businesses, overseeing all aspects of operations, including client acquisition, project management, scheduling, budgeting, and customer service. Strong analytical and technical skills in IT, combined with hands-on expertise in facility maintenance and cleaning services. Known for exceptional problem-solving abilities, organizational skills, and a dedication to excellence in every project.
Overview
19
19
years of professional experience
Work History
Bakery Worker
Luneburger
12.2022 - 02.2024
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Maintained high-quality standards by closely monitoring baking processes, adjusting recipes as needed for optimal results.
- Mixed dough, scaled breads, and cakes, fried doughnuts and performed baking duties.
- Maintained tidy and organized work area to comply with cleanliness standards.
IT Technician/ Owner and Founder
MyGeek
05.2008 - 12.2019
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Held a partnership in the company.
Housekeeper Sub Contractor
Gold Coast
04.2005 - 02.2008
- Provided residential and commercial cleaning services to clients
- Managed scheduling, invoicing, and customer service
- Maintained high standards of cleanliness and customer satisfaction
- Handled budgeting, supply orders, and business operations
- Hired and trained additional staff as needed
Administrator
Top Notch Production
09.2004 - 01.2006
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Enhanced data security measures, conducted regular system backups to prevent data loss.
Education
Diploma - Youth Worker
Strategix
Loganholme, QLD03.2015
Skills
- Fast learner
- Attention to detail
- Customer service
- Online chat support
- Friendly and patience
- The ability to work on your own
- To be thorough and pay attention to detail
- Patience and the ability to remain calm in stressful situations
- Food safety and sanitation
- Kitchen safety
- Time management
- Dough handling
- Bread making
Crystal Kelly
Timeline
Bakery Worker
Luneburger
12.2022 - 02.2024
IT Technician/ Owner and Founder
MyGeek
05.2008 - 12.2019
Housekeeper Sub Contractor
Gold Coast
04.2005 - 02.2008
Administrator
Top Notch Production
09.2004 - 01.2006
Diploma - Youth Worker
Strategix
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