Crystal Kelly
Gold Coast
Summary
Experienced professional with a background in customer service, administration, and hands-on support roles. Known for reliability, adaptability, and building rapport with clients. Successfully managed admin duties at MyGeek, received positive feedback in cleaning and hospitality roles, and supported individuals with disabilities. Experience in youth work through study and volunteering, with a passion for making a difference in people's lives.
Overview
23
23
years of professional experience
Work History
House Cleaner
Private Home
Gold Coast, QLD
03.2024 - 03.2025
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Bakery Worker
Bäckerei Harms
Luneburg, Germany
01.2020 - 02.2024
- Maintained strict hygiene standards in food preparation and baking areas
- Cleaned equipment, floors, and surfaces to meet food safety regulations
- Supported team during peak hours while ensuring a clean and safe workspace
Administration Manager
MyGeek
Brisbane, QLD
09.2008 - 11.2015
- Managing appointments with clients
- Performed general administrative duties including data entry and scheduling
- Drove to clients’ homes to collect and return computers
- Maintained clear communication between clients and technician
- Handled high volume of phone calls, directing callers to appropriate personnel or providing information as needed
- Developed positive relationships with clients through excellent customer service skills during phone calls or face-to-face interactions.
Subcontractor – Residential & Commercial Cleaning
Self-Employed
Gold Coast
11.2005 - 04.2011
- Provided high-quality cleaning services to homes and businesses
- Performed deep cleans, end-of-lease cleans, and routine maintenance
- Ensured exceptional presentation, hygiene, and customer satisfaction
Administrative Assistant (Certificate IV Business)
Top Notch Productions
Gold Coast, QLD
01.2006 - 01.2007
- Assisted with office administration tasks while completing Certificate IV in Business Administration
- Gained experience in document management, scheduling, and customer service
Team Member
Red Rooster
Airlie Beach
01.2002 - 01.2003
- Provided customer service and maintained cleanliness in a fast-paced food service environment
- Developed foundational skills in teamwork, time management, and hygiene practices
Education
Diploma - Youth Worker
Strategic Training Group
Loganholme, QLDKeebra Park State High School
Southport, QLD2006
Skills
- Quick Learner – Able to pick up new tasks, systems, and procedures rapidly
- Strong Work Ethic – Reliable, punctual, and dedicated to delivering high-quality results
- Attention to Detail – Thorough in all cleaning and administrative tasks
- Time Management – Able to prioritise and complete tasks efficiently
- Adaptable – Comfortable in fast-paced or changing environments
- Excellent Customer Service – Friendly, calm, and respectful in all interactions
- Team Player & Independent Worker – Works well alone or within a team
- Health & Safety Aware – Knowledge of safe chemical use and workplace hygiene practices
Additional Information
Reference - Chantal Rodriguez
0466063412
Languages
French
Elementary
Timeline
House Cleaner
Private Home
03.2024 - 03.2025
Bakery Worker
Bäckerei Harms
01.2020 - 02.2024
Administration Manager
MyGeek
09.2008 - 11.2015
Administrative Assistant (Certificate IV Business)
Top Notch Productions
01.2006 - 01.2007
Subcontractor – Residential & Commercial Cleaning
Self-Employed
11.2005 - 04.2011
Team Member
Red Rooster
01.2002 - 01.2003
Diploma - Youth Worker
Strategic Training Group
Keebra Park State High School