Crystal Knibbs
North Coogee,WA
Summary
Knowledgeable and dedicated customer service professional with extensive experience in reception and hospitality industry. Team player with outgoing, positive demeanour and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Personal Trainer
Self-employeed
08.2022 - Current
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
Barista
The Grind Reaper
07.2021 - 07.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Receptionist
Roar Active
01.2021 - 07.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Certificate IV - Fitness
Fit College
Bibra Lake, WA08.2022
Certificate III - Fitness
Fit College
Bibra Lake, WA06.2022
Graduate Certificate - Barista
Dimattina Coffee Roasters
Fremantle, WA06.2021
Skills
- Friendly and outgoing
- Latte Art
- Espresso machine operation
- Organization skills
- Time Management
- Telephone skills
- Customer/Client relations
- Administrative Support
Timeline
Personal Trainer
Self-employeed
08.2022 - Current
Barista
The Grind Reaper
07.2021 - 07.2023
Receptionist
Roar Active
01.2021 - 07.2021
Certificate IV - Fitness
Fit College
Certificate III - Fitness
Fit College
Graduate Certificate - Barista
Dimattina Coffee Roasters
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