Crystal Larter
Gold Coast,QLD
Summary
I am a hard working and passionate person who is experienced in providing comprehensive physical and emotional care to individuals. I offer great organizational and interpersonal skills and seek to maintain a position that offers professional challenges utilizing these skills, time management and problem-solving. I take pride in my results and am eager to build ,assist and achieve company goals.
Overview
9
9
years of professional experience
Work History
Personal Assistant
Turners & Co
Gold Coast, QLD
01.2017 - Current
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Displayed absolute discretion at handling confidential information.
- Kept detailed track of household and maintenance inventory and schedules.
Professional Cleaner
Self Employed
Gold Coast, QLD
01.2015 - Current
- Used time management and efficient cleaning methods to meet deadlines.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Organized and used industrial cleaning products following strict safety procedures.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
Sales Assistant
Balance Mobility
Biggera Waters
06.2021 - 01.2023
- Assisted customers with prompt and polite support in-person, in email and via telephone.
- Remained calm, professional and poised in high-stress, dynamic environment to promote service to customers and staff.
- Assisting Occupational Therapists & Physios source high need and complex equipment for clients in store and in home.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Offered support and understanding to our Aged, Disabled and NDIS clients
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Maintaining professionalism while multitasking in high stress environment in all departments of store such as admin, sales, warehouse and on road deliveries.
Shop Assistant
FixIT Gold Coast
Gold Coast, QLD
07.2017 - 12.2019
- Greeted customers entering store and offered assistance with requirements.
- Checked incoming orders and organized new stock.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Developed strong rapport with customers and created positive impression of business.
Floor Supervisor
Sage & Yellowfin Bar & Restaurant
Broadbeach, QLD
11.2016 - 06.2017
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated work of floor employees to improve performance.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Education
Diploma - Clinical Child Psychology
Centre of Excellence
Online2019
Diploma - Counselling And Community Services
Careers Australia
Southport2014
Highschool Education -
Kings Christian College
Reedy Creek, QLD2010
Skills
- Database Entry
- Event Planning
- Customer Service
- Strong Problem Solver
- Strong Work Ethic
- Microsoft Office Proficiency
Timeline
Sales Assistant
Balance Mobility
06.2021 - 01.2023
Shop Assistant
FixIT Gold Coast
07.2017 - 12.2019
Personal Assistant
Turners & Co
01.2017 - Current
Floor Supervisor
Sage & Yellowfin Bar & Restaurant
11.2016 - 06.2017
Professional Cleaner
Self Employed
01.2015 - Current
Diploma - Clinical Child Psychology
Centre of Excellence
Diploma - Counselling And Community Services
Careers Australia
Highschool Education -
Kings Christian College