Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Larter

Gold Coast,QLD

Summary

I am a hard working and passionate person who is experienced in providing comprehensive physical and emotional care to individuals. I offer great organizational and interpersonal skills and seek to maintain a position that offers professional challenges utilizing these skills, time management and problem-solving. I take pride in my results and am eager to build ,assist and achieve company goals.

Overview

9
9
years of professional experience

Work History

Personal Assistant

Turners & Co
01.2017 - Current
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Displayed absolute discretion at handling confidential information.
  • Kept detailed track of household and maintenance inventory and schedules.

Professional Cleaner

Self Employed
01.2015 - Current
  • Used time management and efficient cleaning methods to meet deadlines.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.

Sales Assistant

Balance Mobility
06.2021 - 01.2023
  • Assisted customers with prompt and polite support in-person, in email and via telephone.
  • Remained calm, professional and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Assisting Occupational Therapists & Physios source high need and complex equipment for clients in store and in home.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Communicated orders to vendors, scheduling carriers for pickup if needed.
  • Offered support and understanding to our Aged, Disabled and NDIS clients
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Maintaining professionalism while multitasking in high stress environment in all departments of store such as admin, sales, warehouse and on road deliveries.

Shop Assistant

FixIT Gold Coast
07.2017 - 12.2019
  • Greeted customers entering store and offered assistance with requirements.
  • Checked incoming orders and organized new stock.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Developed strong rapport with customers and created positive impression of business.

Floor Supervisor

Sage & Yellowfin Bar & Restaurant
11.2016 - 06.2017
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Evaluated work of floor employees to improve performance.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

Education

Diploma - Clinical Child Psychology

Centre of Excellence
Online
2019

Diploma - Counselling And Community Services

Careers Australia
Southport
2014

Highschool Education -

Kings Christian College
Reedy Creek, QLD
2010

Skills

  • Database Entry
  • Event Planning
  • Customer Service
  • Strong Problem Solver
  • Strong Work Ethic
  • Microsoft Office Proficiency

Timeline

Sales Assistant

Balance Mobility
06.2021 - 01.2023

Shop Assistant

FixIT Gold Coast
07.2017 - 12.2019

Personal Assistant

Turners & Co
01.2017 - Current

Floor Supervisor

Sage & Yellowfin Bar & Restaurant
11.2016 - 06.2017

Professional Cleaner

Self Employed
01.2015 - Current

Diploma - Clinical Child Psychology

Centre of Excellence

Diploma - Counselling And Community Services

Careers Australia

Highschool Education -

Kings Christian College
Crystal Larter