Crystal-Lee Borowski

• Operating own business and providing quality care for children
• Cleaning, food preparation, changing nappies and other daily activities
• Programming and other daily activities to match required national standards and frameworks
• Building strong relationships with parents and networking with other organizations
• Providing outstanding customer service to families to ensure the safety, wellbeing and development of the children
• Accounts management such as invoicing, newsletter development and business accounting.

• Providing quality care for children
• Facilitating child development and developing activities to improve child functioning
• Providing excellent customer service to parents and caregivers.

• Sales representative cold calling on the phone facilitating the sales of advertising spaces
• Manager of a large sales team, delegating tasks, overlooking sales, setting targets and KPIs, initiating meetings
• Managing the employee database
• Providing assistant management service to the CEO
• Providing outstanding customer service skills and going above and beyond for clients
• Management of individual and company credit cards and business expenses.

• Customer service, cash handling, using cash register, handling complaints, cleaning duties, food preparation and taking orders.

• Traineeship for a cert III in retail and providing outstanding customer service.

Traineeship through Red Rooster

Previously completed 15 out of 17 Units in 2015. Due to implementation of new criteria for this qualification, I have commenced the latest course at an entry level.