CRYSTAL RAEINA
Melbourne,VIC
Summary
I am an energetic enthusiastic and friendly individual with a keen eye for detail. I have a strong work ethic and a proven work history in Administration and Quality assurance. I have developed a broad range of skills and I am committed to providing quality assurance support and all administrative duties to create innovative and suitable solutions that meet the business’s needs and requirements. Experienced Senior Credit Analyst with a robust background in analyzing financial data, evaluating credit risk, and making lending decisions. Strengths lie in thorough financial reporting, proficient use of credit analysis tools, and strong analytical skills. Have consistently reduced risk and improved portfolio quality through insightful financial analysis in previous roles.
Overview
9
9
years of professional experience
Work History
Senior Credit Officer
TELSTRA
Melbourne, Victoria
09.2021 - Current
- Understanding of collection methodologies and experience to maximize the recovery of the team's assigned portfolio by working collaboratively with the team
- Act as a point of escalation for resolution of complex credit and billing disputes
- Maximize cash flow/minimize bad debt of Enterprise customers by providing support and guidance to consultants
- Manage stakeholder expectations
- Provide Credit operational related reporting as required
- Drive process improvements and collections strategies
- Achievement of contractual KPIs / daily, weekly, monthly targets levels
- Weekly and Monthly Reporting
- Maintain product and industry knowledge at a high level
- Adhere to all policies and procedures
- Complete all necessary training requirements and professional development opportunities
Accounts Receivable Officer
UNIPARTS (JAGUAR LAND ROVER LTD)
04.2018 - 06.2021
- End-to-end Accounts Payable
- High volume processing
- Assist Balance sheet and bank reconciliations
- Assist Month end journals and accruals
- Manage queries with internal and external stakeholders
Quality Assurance Monitor
Somerville Retail Services
02.2016 - 03.2018
- Monitoring standards for quality as well as health and safety issues
- Monitoring to make sure that production process meet standards as per HACCP and SQF
- Collecting product samples for Testing and Analysis to determine quality
- Perform visual inspections, calibrations and monitoring temperature hourly from raw material chiller to finished products
Skills
- Work Ethic
- Organisational Skills
- Time Management
- Microsoft Office Suite
- XERO
- Database Systems
- Teamwork
- Independence
- Quick Learner
- Responsibility
- Customer Service
- Quality Assurance
- Communication Skills
- Billing system management
- Accounts receivable reporting
- Financial statement preparation
- Credit and collections
- Bill processing
- Debt collection
- Account reconciliation
- Accounts receivable
- Aging reports analysis
- Microsoft Excel
- Finance
- Relationship building
- Spreadsheets and journal entries
References
Provided upon request
Timeline
Senior Credit Officer
TELSTRA
09.2021 - Current
Accounts Receivable Officer
UNIPARTS (JAGUAR LAND ROVER LTD)
04.2018 - 06.2021
Quality Assurance Monitor
Somerville Retail Services
02.2016 - 03.2018
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