Crystal Redmond
Shavley NSW
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at West HQ through exceptional service and efficient problem-solving. Skilled in cash handling and machine operation, demonstrating patience, empathy, and teamwork. Increased customer retention by 20% through dedication to service excellence and maintaining a clean environment.
Overview
10
10
years of professional experience
Work History
Game Room Attendant
West HQ
11.2023 - Current
• Customer service
• Cleaning
• Fix machine errors/ pay outs
• Making drinks & coffee
Customer Service
Featherdale Wildlife Park
01.2019 - 05.2019
• Cash handling and Eftops
• Stocking Shelves
• Food Preparation
• Cleaning
•Pricing Products
Customer Service
IGA
10.2018 - 12.2018
• Customer Service
• Packing shelves
• Cash handling and eftops
• Cleaning
Customer Service
Woolworths
09.2016 - 12.2018
• Customer Service
• Replenishment (Perishable and long life items
• Meat Department
• Rotating Stock
• Temperature Control
• Self-Serve check out operations
• Marking down items
• RF scanner experience
Customer Service
McDonald's Restaurant
12.2014 - 09.2016
• Customer Service
• Drive through
• Cash handling and Eftpos
• Food preparation
• Cleaning
Education
Year 10 Rosa -
Rooty Hill High
Rooty Hill, NSW10.2015
Skills
- Patience and empathy
- Machine operation
- Cleanliness and hygiene
- Cash handling proficiency
- Self- motivation
- Team work
- Friendly and fast learn
Timeline
Game Room Attendant
West HQ
11.2023 - Current
Customer Service
Featherdale Wildlife Park
01.2019 - 05.2019
Customer Service
IGA
10.2018 - 12.2018
Customer Service
Woolworths
09.2016 - 12.2018
Customer Service
McDonald's Restaurant
12.2014 - 09.2016
Year 10 Rosa -
Rooty Hill High
Similar Profiles
Kudakwashe SitholeKudakwashe Sithole
Cleaner at West HQCleaner at West HQ
Bradley GellidoBradley Gellido
Night Auditor/Receptionist at NOVOTEL SYDNEY WEST HQNight Auditor/Receptionist at NOVOTEL SYDNEY WEST HQ
Micah ChildsMicah Childs
Exhibition Coordinator at Fan Expo HqExhibition Coordinator at Fan Expo Hq