Crystal Tse
West Melbourne,Australia
Summary
A reliable individual experienced in conducting market research and creating marketing campaigns. Skilled at producing high-quality content to increase sales and conversion rates. Ambitious Marketing Assistant optimizing campaign performance to drive business success. Recognized as a strong team player with exceptional communication skills.
Overview
3
3
years of professional experience
Work History
Marketing Assistant
Layman Marketing Limited
10.2023 - 01.2024
- Assisted in preparing marketing proposals for clients in different fields
- Tracked key performance indicators to measure success of campaigns.
- Amplified social media reach, creating engaging visual assets such as infographics and videos for widespread distribution.
- Developed questionnaires and facilitated focus group discussions.
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Visual Designs for social media content.
Barista/All-Rounder
Urban Roasted Resort
08.2022 - 02.2023
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Followed exact recipes for mixing and preparing beverage and food items.
Waitress and Receptionist
Food Chillax
11.2020 - 07.2021
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
Education
Bachelor of Arts - Media And Communication
Monash University
Melbourne, VIC12.2025
High School -
Tak Oi Secondary School
Hong Kong05.2022
Skills
- Effective communication and interpersonal skills
- Resourceful and analytical problem solving
- Online and traditional marketing strategy
- Social Media Best Practices
- Competitive Research
- Flexible and Adaptable
- Clerical Support
Reference Check
Available upon request
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Marketing Assistant
Layman Marketing Limited
10.2023 - 01.2024
Barista/All-Rounder
Urban Roasted Resort
08.2022 - 02.2023
Waitress and Receptionist
Food Chillax
11.2020 - 07.2021
Bachelor of Arts - Media And Communication
Monash University
High School -
Tak Oi Secondary School