Summary
Overview
Work History
Education
Skills
Accomplishments
Softwaresystemsknowledge
Accreditationandskills
Languages
Interests
Timeline
Generic

Crystal Vidmajer

Melbourne

Summary

High-achieving and highly effective People and Culture professional with a strong background in human resources, specializing in learning and development, employment relations, and industrial relations. Demonstrated expertise across various sectors including technology, retail, telecommunications, utilities, legal services, and logistics. Proficient in building and maintaining relationships, adept at negotiation, and skilled in coaching leadership teams in high-pressure and change management environments. Extensive experience in industrialized and unionized settings. Committed to continuous improvement in a dynamic landscape. Dedicated to aligning People strategies with business goals to drive organizational success, enhance employee engagement, and foster positive workplace cultures. Proven track record in conflict resolution, team development, and cultural initiatives while adapting to evolving business needs.

Overview

9
9
years of professional experience

Work History

People & Culture Manager, AU

Planit Testing
08.2022 - 08.2024

Company Overview: Planit is a global organisation with over 2,000 employees which provides businesses with specialist consultants to support businesses such as Coles, MECCA, NAB, NBN, Chanel 7, HCF, Tabcorp, FOXTEL, BHP, and more to improve the quality of their software and the way they deliver it

  • Developing a Diversity and Inclusion strategy for the wider business implementation with the senior leadership team and global P&C team
  • Supporting with various expansion projects to additional areas of the wider global and local market
  • Supporting the implementation and integration project of a new HRIS (ORACLE)
  • Working through new company values to support the Employee Value Proposition (EVP) framework
  • Review and implement strategies following the Employee Engagement Survey to support culture initiatives and EVP
  • Implement and embed a ticketing system for the People and Culture team on a global scale to support growing business requirements
  • Support the setup of a Shared Services function to support the wider business
  • Develop and implement Professional Development Programs to support career succession, people capability and support a feedback culture
  • Development of a new Paid Parental Leave scheme (awaiting approval by the Company Executive and Board)
  • Responsible for managing the end-to-end P&C Function while leading a team of People and Culture supporting
  • Build and facilitate learning programs for the leadership teams to support their knowledge in leadership capability and understanding the ER platform
  • Building and implementation of all HR and ER related processes, letters, position descriptions and the like, to support the growth of the business due to previous lack of processes and procedures relating to people matters
  • Influence and build key relationships with leadership teams and all stake holders to support buy-in on company initiatives
  • Provide key insights and analysis on emerging trends to determine root cause of issues with the Employment Relations function
  • Create and support implementation of the company Reconciliation Action Plan (RAP)
  • Lead and support company initiatives for employee reductions to support structural changes and realignments
  • Partner with the business to review and manage ill and injured workers relating to Workers Compensation matters and implement strategy to reduce and promote workplace safety
  • Create morale building initiatives for all employees, inclusive of incentive programs with charity focus groups and the rollout of the Company Values, EAP and Employee Benefits to increase employee and leadership engagement
  • Created and drove culture-promoting activities throughout business.
  • Built strong relationships with leaders across business to communicate strategic goals and initiatives.
  • Negotiated benefits packages with vendors, resulting in improved offerings for employees while maintaining cost efficiency.
  • Created a comprehensive onboarding process, ensuring new hires felt welcomed and supported from day one.
  • Worked with internal partners to design and execute strategic communications and programs to increase overall employee alignment and engagement.
  • Developed employee engagement programs for increased job satisfaction and retention.
  • Evaluated corporate policies and procedures to ensure alignment with core values and cultural goals of the organization.
  • Improved company culture by implementing diversity and inclusion initiatives.
  • Conducted employee surveys to identify areas of improvement, resulting in targeted action plans.
  • Managed recognition programs celebrating employee achievements, increasing morale and motivation levels.
  • Implemented training programs for employees, boosting overall productivity and skill sets.
  • Drove projects from conception to completion.

Assistant Director, Recruitment Services People & Culture

Australian Competition and Consumer Commission (ACCC)
01.2022 - 08.2022

Company Overview: The ACCC is the chief competition regulator of the Government of Australia with over 1900 employees, excluding contractors.

  • Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
  • Project manage the work to support the Employee Value Proposition (EVP) implementation into the agency and support the rollout of the first stage
  • Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
  • Lead, manage and develop a project plan to support the increase of 60 FTE across 6 different role types within a 3-month time frame
  • Build and facilitate learning programs for the leadership teams to support their knowledge in best practice recruitment strategies supporting a major recruitment campaign
  • Supporting the wider agency with leaders in the business, inclusive of onboarding program and processes
  • Provide key insights and analysis on emerging trends to determine root cause of issues and reduce recruitment concerns
  • Partner with the business to support their recruitment and people needs
  • Lead and support the review of internal recruitment processes to improvement recruitment processes and initiatives
  • The ACCC is the chief competition regulator of the Government of Australia

Senior Human Resources Business Partner (VIC/SA/NSW)

Dorevitch Pathology
05.2018 - 01.2022

Company Overview: Dorevitch Pathology is part of Healius Limited Group (formerly Primary Health Care), Australia’s second largest health care provider with over 2,600 locations supported by 12,500 employees nationwide

  • Influence and build key relationships with leadership teams and all stake holders in a heavily unionised and militant environment
  • Implementation of rollout and training of Workplace Determination and EBA for line managers, inclusive of EBA negotiations within a militant union-oriented workforce
  • Identify, lead and support the leadership team through case and performance management matters with investigation from initiation to resolution
  • Advocate and represent within the Fair Work Commission and other relevant regulatory bodies, inclusive but not limited to managing unfair dismissal matters
  • Build and facilitate capability programs for the leadership teams to enhance Management and Employment Relations knowledge and understanding
  • Lead and support company initiatives for employee reductions in excess of 300 employees to support structural changes and realignments
  • Supporting the leadership team with recruitment of mid-level and senior leaders in the business, inclusive of onboarding program and processes
  • Provide key insights and analysis on emerging trends to determine root cause of issues and reduce matters arising
  • Create morale building initiatives for all employees, inclusive of incentive programs and charity focus groups and the rollout of the Company Values, EAP and Employee Benefits to increase employee and leadership engagement
  • Reviewing and maintaining up to date knowledge of internal policy, external legislation, trends and cases, in order to provide expertise in all matters of employment legislation
  • Partner with the business to review and manage ill and injured workers relating to Workers Compensation matters and implement strategy to reduce and promote workplace safety
  • Building and implementation of all HR and ER related processes, letters, position descriptions and the like, to support the growth of the business due to previous lack of processes and procedures relating to people matters
  • Coached managers on effective communication techniques, promoting greater transparency within the organization.
  • Oversaw employee engagement surveys and action plans, addressing areas of concern proactively to improve satisfaction rates.
  • Managed complex employee relations issues, resulting in a more engaged and harmonious work environment.
  • Managed conflict resolution processes within the workplace, fostering a positive atmosphere conducive to collaboration and teamwork.
  • Developed robust performance management systems that identified high performers for promotion opportunities or support needs for underperforming employees.
  • Directed hiring and onboarding programs for new employees.
  • Implemented succession planning initiatives to ensure continuity of leadership within the organization.
  • Collaborated with senior leadership to align HR strategy with overall business objectives, driving organizational success.

Employment Relations Business Partner/Specialist

Woolworths Group Limited
08.2017 - 05.2018

Company Overview: Founded in 1924, Woolworths Limited is Australia's largest retailer with more than 3,000 stores across Australia and New Zealand employing more than 200,000 people

  • Collaborate and support the national team of ER Specialists and HR Partners and build key relationships with front line leaders and all stake holders
  • Lead and support the business through case management and investigation from initiation to resolution
  • Advocate and represent within the Fair Work Commission and other relevant regulatory bodies
  • Reviewing and keeping abreast of internal policy and external legislation / trends / cases in order to provide expertise in all matters of employment legislation
  • Facilitate learning & knowledge sharing across HR and Business Teams to enhance Employee Relations knowledge
  • Provide key insights and analysis on emerging trends to determine root cause of issues and reduce matters arising
  • Work closely with all Centre Of Excellence (COE) and HR teams to deliver integrated Employee Relations support to the business
  • Founded in 1924, Woolworths Limited is Australia's largest retailer with more than 3,000 stores across Australia and New Zealand employing more than 200,000 people
  • Delivered insightful data-driven recommendations that informed key decision-making processes within the organization.

Business Leadership Partner, Human Resources

Transport for NSW/Sydney Trains
04.2017 - 08.2017

Company Overview: Sydney Trains operates as a function of Transport for New South Wales who employs more than 25,000 people across a range of industries and professions

  • Absence Management Program – creation and execution of the training and coaching of management teams in difficult conversations, with strategies for reduction of absenteeism
  • Coaching and developing managers in utilising the Performance Improvement Plan and processes to aid in improvements in the teams and operationally
  • Reporting and development tools for Visual Management Centre meetings and meetings with the Directors, Crew Managers and various other management teams, as required
  • Providing business reporting and formulating strategies around a statistical analysis of key areas, such as leave entitlements, absenteeism, training compliance, redeployment and demographical data
  • Sydney Trains operates as a function of Transport for New South Wales who employs more than 25,000 people across a range of industries and professions

Senior Human Resources Business Partner

Ausgrid
11.2016 - 04.2017

Company Overview: Ausgrid delivers electrical supply to more than 1.7 million homes and businesses across NSW

  • Progress through change assessment process in consultation with staff and union representatives
  • Provide guidance and support to management and staff to implement the transition plan and progress through the redeployment processes, to ensure the business operates effectively
  • Ensure effective management of business processes and function during the transitional period of staff to the redeployment centre
  • Development of effective resourcing, retention and succession strategies
  • Management of performance issues within legal/legislative and IR/ER requirements with all levels of the leadership team with a proactive approach
  • Coaching and development of the management team to equip them with the skills required to work through performance improvement processes and improve efficiencies within the team, during a time of significant change
  • Providing business reporting and formulating strategies around a statistical analysis of key areas, such as leave entitlements, absenteeism, training compliance, redeployment and demographical data
  • Ausgrid delivers electrical supply to more than 1.7 million homes and businesses across NSW

Human Resources Manager

Sydney Harbour Foreshore Authority
06.2016 - 11.2016

Company Overview: Sydney Harbour Foreshore Authority owns and manages some of the State's most significant assets, including Sydney's heritage and cultural precincts The Rocks and Darling Harbour

  • Partnered with executive management and staff to implement the Restructure Management Plan (RMP), to ensure the business operates effectively
  • Championed clarity and guidance in relation to the RMP by developing a comprehensive understanding of the plan to ensure the transition progresses in accordance with timelines adhering to the legislative requirements
  • Ensured the effective management of business functions and outcomes during the transitional period to Property NSW
  • Directly managed a team of three people and indirectly managed five staff, showing strong leadership and guidance during a time of incredible change
  • Sydney Harbour Foreshore Authority owns and manages some of the State's most significant assets, including Sydney's heritage and cultural precincts The Rocks and Darling Harbour

Group Business Partner, People & Capability (P&C)

CPB/Ventia/Visionstream Pty Limited (CIMIC)
04.2015 - 06.2016

Company Overview: One of the largest Telecommunications, Asset & Infrastructure and Utilities Services providers operating throughout Australia, New Zealand, Papua New Guinea and New Caledonia

  • Provide generalist HR support to the Corporate Group (Finance, Legal, P&C, Assets, ICT, SHEQ Assets and Infrastructure Services)
  • Partnered with managers and employees to ensure smooth transition of the Group Services team to a more efficient business model
  • Managed internal resourcing of the Company’s ORACLE Implementation Project and back filling of roles within required timeframe
  • Developed and delivered the Performance Development Review (PDR) program and training with the new company values across the entire company
  • One of the largest Telecommunications, Asset & Infrastructure and Utilities Services providers operating throughout Australia, New Zealand, Papua New Guinea and New Caledonia

Education

Certificate IV Project Management -

OTEN (LearningSeat)
01.2012

Bachelor of Business Studies - Human Resource Management, Marketing

Monash University
01.2010

Certificate IV Training and Assessment -

Southern Cross Training Institute
01.2009

Skills

  • Certified Professional AHRI (CAHRI)
  • Setting team and individual objectives
  • Mental Health First Aid Certified
  • Performance management
  • Targeted Selection Interviewing
  • Coaching & feedback
  • Organisational Culture Change
  • Train the trainer and group facilitation
  • Talent management & succession planning
  • Problem analysis
  • Decision-making
  • Negotiation of EA's
  • Organizational growth
  • Staff management
  • Cultural immersion
  • Data-driven decision making
  • HR analytics
  • Employee relations

Accomplishments

  • Supervised team of [Number] staff members.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] through effectively helping with [Task].
  • Documented and resolved [Issue] which led to [Results].
  • Collaborated with team of [Number] in the development of [Project name].

Softwaresystemsknowledge

  • Chris21
  • ORACLE
  • Moodle (LMS)
  • PageUp
  • SAP
  • Employee Performance Planning
  • Survey Monkey
  • LearningSeat
  • Microsoft Office Suite
  • PeopleSoft
  • Open Practice (OP)
  • Lotus Notes
  • FileSite
  • CMS (Filezilla & FrontPage)
  • CRM
  • CPD Online
  • SharePoint
  • Springboard
  • Ellipse
  • SalesForce
  • HR3 Payroll
  • KRONOS
  • ADP - Payroll System
  • CISCO
  • Winpay
  • Payforce/ADP
  • LawDocs, Worldox
  • TRIM
  • Groupwise
  • Big Red Sky (BRS)

Accreditationandskills

  • Certified Professional AHRI (CAHRI)
  • Mental Health First Aid Certified
  • Setting team and individual objectives
  • Performance management
  • Targeted Selection Interviewing
  • Coaching & feedback
  • Organisational Culture Change
  • Train the trainer and group facilitation
  • Talent management & succession planning
  • Problem analysis, decision-making, negotiation

Languages

English
Greek
French

Interests

  • Cooking and Cake Decorating - enjoying the art of baking and pastry-making, experimenting with recipes
  • Latin Dancing and Teaching
  • Homelessness Outreach
  • Drawing and Painting
  • Growing vegetables and fruits at home
  • Interior Design
  • DIY and Home Improvement
  • Stand-up Paddleboarding (SUP)
  • Yoga and Pilates

Timeline

People & Culture Manager, AU

Planit Testing
08.2022 - 08.2024

Assistant Director, Recruitment Services People & Culture

Australian Competition and Consumer Commission (ACCC)
01.2022 - 08.2022

Senior Human Resources Business Partner (VIC/SA/NSW)

Dorevitch Pathology
05.2018 - 01.2022

Employment Relations Business Partner/Specialist

Woolworths Group Limited
08.2017 - 05.2018

Business Leadership Partner, Human Resources

Transport for NSW/Sydney Trains
04.2017 - 08.2017

Senior Human Resources Business Partner

Ausgrid
11.2016 - 04.2017

Human Resources Manager

Sydney Harbour Foreshore Authority
06.2016 - 11.2016

Group Business Partner, People & Capability (P&C)

CPB/Ventia/Visionstream Pty Limited (CIMIC)
04.2015 - 06.2016

Bachelor of Business Studies - Human Resource Management, Marketing

Monash University

Certificate IV Training and Assessment -

Southern Cross Training Institute

Certificate IV Project Management -

OTEN (LearningSeat)
Crystal Vidmajer