Crystal Winter
Adelaide,SA
Overview
12
12
years of professional experience
Work History
Recruitment Officer
Flinders University
11.2023 - Current
- Collated and distributed candidate applications to Recruitment Advisors and Hiring Managers, ensuring timely access to qualified candidates.
- Conduct job briefings with hiring managers before advertising for a position.
- Draft and post job adverts and post them to internal and external platforms.
- Triaged and responded to recruitment enquiries from hiring managers via phone and email, facilitating effective communication and support.
- Prepared employment agreements and tracked compliance documents, ensuring adherence to recruitment standards and processes.
- Participated as a panel member in candidate interviews, evaluating qualifications and fit. in the interview process and contributes to the deliberation process of the successful candidate.
- Collaborate with the Recruitment team on recruitment projects and business improvement activities.
- Work in close collaboration with the P&C Advisors in the colleges and portfolios and the payroll services team.
- Maintain recruitment data through multiple platforms and spreadsheets.
People and Culture Officer
Flinders University
04.2022 - 11.2023
- Modeled responsive, customer-focused service and performance-driven culture, contributing to enhancements in P&C transactions and processes.
- Provide timely, accurate and consistent processing and expertise on the Enterprise Agreement and related policies.
- Prepare routine and non- routine documentation and correspondence relating to a range of P&C matters.
- Work in close collaboration with the P&C Advisors in the colleges and portfolios and the payroll services team.
- Managed parental leave requests and documentation to support staff transitions.
- Prepared and collated P&C-related data and reports, conducting research on specific employment matters to support informed decision-making.
- Contracts of Employment/Casual/Academic/Fixed Term/Nominations and Conversions.
- Documented prior employment history for reference and verification.
- Statement of Service.
- Assisted team members with tasks and projects.
F&B Staff
The Royal Adelaide Golf Club
09.2019 - 04.2022
- Events such as: ISPS HANDA Women's Australian Open
- Served beverages to guests during events, ensuring satisfaction and timely service
- Provided attentive table service to patrons in dining area, enhancing dining experience
- Coordinated function preparation and service for weddings, birthdays, golf lunches, and presentations
- Ordering beverage stock
- Responsible Person/Supervision of staff
- Customer Service
- Money handling
- Reconciliation of till and EFTPOS.
- Performed cleaning tasks to maintain facility standards
Supervisor
Jolley's Boathouse Restaurant
10.2019 - 03.2020
- Customer Service/Phone skills
- Table Service
- Open procedure
- Coordinated functions for birthdays, Adelaide Festival, Adelaide Fringe, and weddings.
- Bar service
- Coffee making
- Maintained tidy and safe environment through regular cleaning.
- Handled money and Eftpos transactions with accuracy and attention to detail.
- (Made redundant due to COVID)
- Supervised daily restaurant operations to ensure smooth workflow and customer satisfaction.
Supervisor
Rigoni's Bistro
10.2014 - 06.2019
- Managed daily operations to ensure smooth service and workflow
- Fostered positive customer relations to enhance satisfaction and loyalty
- Training of Staff
- Opening and Closing Procedure
- Meet, greet and seat customers
- Processed payments accurately
- Setting up for functions
- Prepared coffee beverages
- Upholding cleanliness and hygiene standards to ensure safe dining environment
- Upheld cleanliness and hygiene standards to ensure safe dining environment
Skills
- Prepare employment agreements and track compliance documents as relevant
- Compliance with recruitment standards
- Stakeholder relationship management
- Panel member in the interview process and contribute to the deliberation process
- Proven track record of meeting KPIs
- Planning and organisation
- Task prioritisation
- Demonstrated understanding of, and commitment to, the requirements of confidentiality within a professional work team
- Customer support
- Microsoft Word, Excel, Outlook, Workday, Ascender, IAM Utils, Service One, Teams and Content Manager
- Works well under pressure
- Proven ability to work well both autonomously and in a team
- A can-do attitude and determination to overcome any problem with a solutions focus
- Possess excellent written and oral communication skills
- Knowledge of OH&S and actively engage in safe working practices
Timeline
Recruitment Officer
Flinders University
11.2023 - Current
People and Culture Officer
Flinders University
04.2022 - 11.2023
Supervisor
Jolley's Boathouse Restaurant
10.2019 - 03.2020
F&B Staff
The Royal Adelaide Golf Club
09.2019 - 04.2022
Supervisor
Rigoni's Bistro
10.2014 - 06.2019