Summary
Overview
Work History
Education
Skills
Certification
REFERENCES
Timeline
Generic

Crystal Zhang

Team Leader – Financial And Investment Management

Summary

Experienced CPA qualified accountant with extensive expertise in financial operations and management, specialising in financial planning, budgeting, forecasting, reporting, risk management, business partnering, and team leadership. Proficient in providing strategic financial advice and solutions. Tech-savvy with advanced data analytics skills and commitment to continuous offering business intelligence digital solutions. Adept at utilising modern enterprise financial management applications and systems to optimise performance and drive informed decision-making.

Overview

10
10
years of professional experience
1
1
Certification

Work History

A/Finance and Investment Services Manager

QLeave - Portable Long Service Leave
09.2023 - Current

• Lead team of Finance Business Partners in delivering financial management services, including financial statements, financial reporting, planning, budgeting, forecasting, and providing business partnering support to stakeholders.

• Oversee and manage End of Month processes and preparation of periodic financial reporting to ensure accurate and timely delivery of reporting suites to management.

• Lead annual budget process to align with strategic and operational objectives, including development of budget assumptions, guidelines and principles, funding and FTE allocations, and support business with budget requirements and processes.

• Manage preparation of annual financial statements in accordance with regulatory requirements and accounting standards.

• Manage taxation requirements and preparation of statutory reporting, including Fringe Benefits Tax, Business Activity Statements, GST and Payroll Tax.

• Support and contribute inputs to development of finance and budget-related papers, investment proposals and briefing notes for management on a range of complex financial management issues.

• Partner with key stakeholders to develop and deliver sound financial advice on strategic planning initiatives, policy and risk management and supporting improvement review of work practices, systems and processes.

• Continuous development, review and maintenance of financial management policies and procedures in accordance with prescribed financial management legislation and standards.

• Provide leadership to Finance Business Partner team to promote collaborative team engagement and information sharing to ensure provision of quality advice and service delivery.


• Collaborate across departments to identify areas for improvement and implement solutions, utilising innovative strategies and digital tools to optimise reporting processes and continuously support digital strategy while enhancing customer experience.

A/IT Projects Finance Lead (SME)

QLeave - Portable Long Service Leave
02.2023 - 09.2023

• Identified troubleshoot and resolved financial system issues to minimise impact on financial operations after Microsoft Dynamics Business Central go-live, providing support to team members.

• Proactively identified system and process improvements and undertook change management initiatives to drive continuous improvement of financial performance reporting practices.

• Developed new budgeting and forecasting models with refined calculations for salaries and wages costs to enhance budget accuracy. Implemented automated processes to streamline budget consolidation and reporting processes.

• Coordinated organisation administration annual budget build and review process, overseeing management and maintenance of operating and capital expenditure budgets, as well as budget and FTE allocations. Provided guidance to Finance Business Partners on budget formulation and provided support and training on budget process and utilising the new budget models.

• Worked with stakeholders to create custom reports in systems based on business requirements.

Management Accountant

QLeave - Portable Long Service Leave
05.2022 - 02.2023

• Provided finance business partnering support to divisional and cost centre management on performance reporting, budgeting, forecasting, available funding, and other financial management issues.

• Prepared timely divisional performance reports and participated in regular performance review meetings with divisional and cost centre management. Informed key stakeholders about financial risks and developed recommendations to facilitate effective decision making.

• Performed month-end and year-end processing by managing general ledger adjustments that enables accurate financial performance reporting.

• Prepared financial statements and reports, reconciliations, specific purpose reports on a range of complex financial management and budgeting issues, specifically variance analysis.

Management Accountant

Children's Health Queensland
11.2020 - 05.2022
  • Prepared financial reports, reconciliations, specific purpose reports, budgeting, forecasting and correspondence on range of financial management matters.


  • Performed month-end closing duties and reconciling general ledgers to maintain financial data accuracy and integrity.


  • Coordinated financial management of research and clinical trial projects through life of projects, including development of budget, coordinating invoicing and payments, start-up and close out procedures in financial systems.


  • Prepared monthly cost allocation calculations in accordance with project parameters and other benchmarks, ensuring high level of accuracy in financial reporting of projects.


  • Proactively established, coordinated and administered plan for risk control procedures, monitored funds spending and perform regular reconciliations to ensure funds are utilised in compliance with policies.


  • Monitored financial position and budget consumption of projects, and regular reconciled financial data with project contract specifications and flag issues to responsible officers to ensure financial compliance and financial sustainability.


  • Reviewed systems and processes to identify issues and risks that impact delivery of projects and contributed to improvement of financial and reporting systems and control procedures.


  • Participated regular review meetings with stakeholders and provided high quality financial management advices on budget build, funding and resource allocations, revenue and cash cycle management and HR policies to inform effective decision-making.


  • Performed SAP enterprise structure and master data maintenance in managing more than 600 cost centres and over 300 project codes.


  • Regularly advised and provided technical management accounting support to staff, providing training to business units on business processes and departmental systems.

Finance Officer

Children's Health Queensland
02.2014 - 11.2020
  • Performed SAP VIM (Vendor Invoice Management) duties, including invoice receipting and verification, general ledger coding, tax coding, monitoring invoice payment workflows and investigating workflow abnormalities.


  • Administered all vendor accounts and input vendor payments and updated accounts to reflect new balances. Monitored recurring bills and regular contractual payments to ensure timely processing.


  • Collaborated with purchasing departments to reconcile vendor invoices, facilitating payments and following up account queries from vendors.


  • Prepared bank reconciliations for operations accounts and trust fund accounts.


  • Prepared secondment staff cost recoveries and troubleshooted problems to resolve payment delays ensuring that all invoices were billed accordingly and accurately.


  • Performed month end duties, including accruals, expenditure disbursal, suspense account clearing, bad debt write-offs, debtors aging reports and provision for doubtful debts journals.


  • Reviewed and reconciled organisation corporate credit card transactions to ensure accurate ledger posting and meeting deadlines for ledger upload. Also providing training and support to corporate credit cardholders in reconciling transactions in Promaster system.


  • Prepared general purchase vouchers for business, generating invoices and upload journals in SAP.


  • Continuously ensured that all financial records were kept up-to-date with latest transactions and changes and maintained register of corporate credit cards, Cabcharge vouchers and Go Cards.

Education

Master of Commerce - Applied Finance And Accounting

The University of Queensland

Skills

  • Budgeting and Forecasting
  • Financial Management
  • Financial Modelling and Scenario Analysis
  • Financial Statements and Reporting
  • Financial Controls and Risk Management
  • Business Intelligence Analysis
  • Business Partnership
  • Financial Analytics
  • Advanced Excel Proficiency
  • Statutory Compliance

Certification

Qualified CPA

REFERENCES

Emily Plucknett

Director Legislative Compliance

QLeave - Portable Long Service Leave

M: 0475 670 910

E: Emily.Plucknett@qleave.qld.gov.au


Jodie Thiedeke

Finance Systems Manager

QLeave - Portable Long Service Leave

P: (07) 3212 6861

E: Jodie.Thiedeke@qleave.qld.gov.au

Timeline

A/Finance and Investment Services Manager

QLeave - Portable Long Service Leave
09.2023 - Current

A/IT Projects Finance Lead (SME)

QLeave - Portable Long Service Leave
02.2023 - 09.2023

Management Accountant

QLeave - Portable Long Service Leave
05.2022 - 02.2023

Management Accountant

Children's Health Queensland
11.2020 - 05.2022

Finance Officer

Children's Health Queensland
02.2014 - 11.2020

Master of Commerce - Applied Finance And Accounting

The University of Queensland
Crystal Zhang