Summary
Overview
Work History
Education
Skills
References
Languages
Additional Information
Timeline
Generic

Crystal Zhou

Perth,Australia

Summary

Dynamic HR and Property Manager with a proven track record at New Bright Group, excelling in operational efficiency and team leadership. Expert in HR management within construction, I successfully implemented health and safety procedures and resolved conflicts, enhancing workplace harmony and productivity. Proficient in MYOB, I drive organizational success through strategic HR initiatives.

Overview

26
26
years of professional experience

Work History

HR and Property Manager

New Bright Group
Auckland
10.2022 - 01.2025
  • Establish HR management policies and operational procedures
  • Implement health and safety procedures along with a monthly checklist in accordance with Work Safety Acts
  • Prepare memos and minutes for management meetings within the organization
  • Address conflicts fairly and legally, focusing on employment agreements, misconduct, serious misconduct, dismissals, and personal grievances
  • Facilitating a resolution between employers and employees
  • Manage Building Warrant of Fitness (BWOF) for commercial properties
  • Oversee construction management for commercial properties
  • Create lease agreements and provide solutions for tenant-related issues.

HR advisor and MYOB

payroll
Auckland
04.2011 - 09.2022
  • Assisted in the development of compensation packages that meet market standards.
  • Implemented organizational changes to improve efficiency within the Human Resources department.
  • Advised senior management on best practices for managing a diverse workforce.

Cafe Manager

The Coffee Club
Manukau City, Auckland
07.2007 - 04.2011
  • All aspects of HR & team management including:Recruitment, induction, training & performance management
  • Working alongside the team & providing ‘hands-on’ support
  • Utilizing MYOB to calculate & track expenses
  • Handling weekly wages pay-out & GST returns
  • Staff roster & scheduling
  • Achievement
  • Generating over $1.2 million in 2010, we were ranked as one of thetop New Zealand franchise outlets for that year

Human Resources Director

New World Xiang, Long Communications Company
01.1999 - 01.2003
  • Restructuring & mentoring the organisational management teams
  • Evaluating HR policies & procedures to ensure alignment with organisational strategy
  • Large scale recruitment (1000 staff) to support services outsourcing relocation
  • Setting up call centres & HR teams attendant to relocation

Education

Graduate Diploma - Advance Human Resource Management

Manukau Institute of Technology
Auckland, New Zealand
09.2019

Master’s Degree of MBA -

Harbin Institute of Technology
Harbin, China
01.2000

Skills

  • Interpersonal and cross-cultural skills
  • Organizational and HR management
  • Proficient in MS Office and MYOB
  • HR management in construction
  • Operational efficiency in property management
  • Team leadership and collaboration
  • Responsibility and commitment

References

  • Referees available on proposal Page of

Languages

  • Effective & confident communicator
  • Fluent English, written & spoken, native Chinese speaker (Mandarin & Cantonese)

Additional Information

  • Status: , New Zealand Citizen

Timeline

HR and Property Manager

New Bright Group
10.2022 - 01.2025

HR advisor and MYOB

payroll
04.2011 - 09.2022

Cafe Manager

The Coffee Club
07.2007 - 04.2011

Human Resources Director

New World Xiang, Long Communications Company
01.1999 - 01.2003

Graduate Diploma - Advance Human Resource Management

Manukau Institute of Technology

Master’s Degree of MBA -

Harbin Institute of Technology

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Crystal Zhou