Maya Abidin
Arncliffe
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Bexley RSL
10.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Food and Bar Attendant
Gema Group Catering Service
12.2023 - 01.2025
- Managed cash register transactions accurately, ensuring proper handling of payments and tips
- Enhanced customer experience by providing exceptional service and attending to their needs promptly
- Adhered to safety and sanitation regulations, maintaining a healthy environment for both staff and customers
- Handled food orders with precision and attention to detail, ensuring that each dish was prepared according to the customer's specifications for optimal satisfaction
- Collaborated with kitchen staff to ensure accurate order fulfillment and seamless communication between departments
Warehouse Packer
Edible Blooms
12.2023 - 05.2024
- Inspected products before packaging to avoid shipping defective or damaged goods to customers
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures
- Packed, weighed and shipped items per customer specifications
Lead Soccer Coach
State Soccer
04.2023 - 12.2023
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies
- Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts
- Engaged parents, players and staff to maintain open, constructive communications
- Evaluated players' performance and provided constructive feedback to improve abilities
Lead Soccer Coach
Little Kickers
04.2022 - 04.2023
- Engaged parents, players and staff to maintain open, constructive communications
- Built positive, productive training environments fostering team unity and camaraderie
- Developed and led age- and ability-appropriate soccer training drills
- Enhanced team performance by implementing strategic training programs and individualized coaching sessions
Customer Service Team Member
KFC
11.2021 - 04.2022
- Maintained thorough knowledge of products and services to provide accurate information to customers, increasing trust in the brand
- Worked effectively in fast-paced environments
- Worked well in a team setting, providing support and guidance
- Mentored new hires by sharing best practices and experiences which resulted in faster onboarding and increased confidence in handling customer interactions
Education
Bachelor of Psychological Science And Business -
University of Wollongong
Wollongong, NSWHigh School Diploma -
Burwood Girls High School
Croydon, NSW11.2023
Skills
- Customer Service
- Outgoing personality
- Problem solving
- Time management
- Creativity
Certification
- First Aid and CPR certificate
- Australian Driver's licence
- Responsible Service of Alcohol certification
- Basic food Handler certificate
- Responsible Gambling certificate
Achievements
- HSC certification
- National Premier League Division 1 Soccer (Illawarra Stingrays)
- Resident Ambassador at Kooloobong Village, University of Wollongong
Timeline
Bartender
Bexley RSL
10.2024 - Current
Food and Bar Attendant
Gema Group Catering Service
12.2023 - 01.2025
Warehouse Packer
Edible Blooms
12.2023 - 05.2024
Lead Soccer Coach
State Soccer
04.2023 - 12.2023
Lead Soccer Coach
Little Kickers
04.2022 - 04.2023
Customer Service Team Member
KFC
11.2021 - 04.2022
High School Diploma -
Burwood Girls High School
Bachelor of Psychological Science And Business -
University of Wollongong
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